What are the responsibilities and job description for the CASE MANAGER position at Dynamic Workforce Solutions?
Job Title : Career Navigator
Position Classification : Non-Exempt
Type : Full-time
Wage : $17.21 to $19.25
Office Location : Green Country- will service Tulsa, OK
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Your Impact
Do you want to make a lasting difference in the lives of your customers? As a case manager with DWFS, you will have the opportunity to work with job / career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work.
- Primary Objectives of Position : The career navigator provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and / or employment skills. Work involves developing and maintaining contact with customers, and / or service providers for service needs. Helps customers to engage in self-assessment;
Essential Job Functions :
Other Job Duties : This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
Physical Demands / Work Environment : Physical requirements include carrying / lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. We are a Drug Free Work Environment.
Required Competencies : Customer / client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
Skills / Abilities : Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred.
Additional Requirements : Must have valid driver's license and adequate vehicle insurance coverage.
At the core of our business is a commitment to creating a work environment where all employees have equal access to resources, professional growth, and opportunities. Our Four Cornerstones, paired with our dedication to Extreme Customer Service, guide our efforts to connect with and understand the needs of the communities we serve. We believe that the unique background and experiences within our team enhances our ability to serve our clients and strengthens our workforce. Attracting, developing, and retaining a workforce that reflects the people we serve is essential to our ongoing success.
Equal Opportunity Employer
Dynamic Workforce Solutions is an equal opportunity employer / program and auxiliary aids and services are available upon request to individuals with disabilities.
Salary : $17 - $19
