What are the responsibilities and job description for the Training support specialist position at Dynamic Workforce Solutions?
Job Title : W-2 and Child Support Training Support Specialist
Reports To : Training Manager
Office Location : Home Office (Wisconsin)
Type / Pay : Full-time, Exempt / $44,000 - $45,000 per year
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service to provide outstanding outcomes for the people and businesses we serve.
About the Role
This position focuses on assisting Wisconsin Works (W-2) and Child Support (CS) trainers with learning and development functions to enhance staff performance and ensure compliance with program goals. The role emphasizes creating tools, resources, and processes to support professional growth and program excellence.
This is an exciting opportunity for an individual who is passionate about helping others, thrives in a collaborative environment, and enjoys creating solutions that empower teams to succeed.
Primary Objectives of Position :
Assist trainers with creation, development, and delivery of training to W-2 and CS staff and supervisors. Training may be delivered online or at various locations throughout Wisconsin.
Key Responsibilities :
Learning and Development Support :
- Work alongside W-2 and CS trainers to support curriculum development.
- Create effective training tools, such as eLearning modules, guides, and job aids, to improve program outcomes.
- Contribute to designing materials that align with adult learning principles and accessibility standards.
- Produce virtual training sessions as needed
- Schedule and organize training sessions as needed
Resource and Content Creation :
Continuous Improvement :
Qualifications- Education and / or Experience :
Education : Bachelor's or Associates Degree preferred (or experience in W-2, Child Support, Workforce Development or Social Services areas).
Experience :
Skills / Abilities :
Other : Flexibility and adaptability to change. Valid driver's license and reliable vehicle for potential state-wide travel.
Benefits : Insurance : Health, Life, Dental, Vision and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Flexible work arrangements, Tuition Assistance
Living Dynamic
We believe that every role matters and every customer, both internal and external, should feel empowered to be the best they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.
Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development, and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments. Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing, and retaining a base of employees that reflects the diversity of our customers is essential to our success.
Job Posted by ApplicantPro
Salary : $44,000 - $45,000
