What are the responsibilities and job description for the Front Desk Agent position at Dynasty Hospitality?
We are looking for a Front Desk Agent who will be responsible for making our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Your responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. Our ideal candidates have great communication skills, with the ability to resolve issues in a timely and accurate manner.
Responsibilities
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests’ requests
- Inform guests of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Recommend local tourist spots, including places to dine, shop and sight-see
- Establish friendly relationships with regular hotel clients
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $18
