What are the responsibilities and job description for the DYNE Hospitality Group - Director of Operations position at DYNE Hospitality Group?
Job Title: Director of Operations
Location: Travel Required
Reports To: Chierf Operating Officer
Department of Labor Classification: Salary Exempt
Work Week: 50 to 55-hour work week with varied scheduled to support business needs.
Travel Requirements: Willing to travel approximately 25% or more when
Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it.
Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest.
- Invest In People
- Understand Why
- Make Smart Decisions
- Make It Happen
DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.
Job Summary:
The focus of this position is to develop District Managers and their teams while developing systems that help grow sales and manage P&L expenses.
The Director of Operations is the liaison between the DYNE Hospitality Group Support Office, Tropical Smoothie Café corporate office, and DYNE Hospitality Group field leadership. This position works hand in hand with the Training Department to improve the development of our leaders.
Duties/Responsibilities:
- Daily monitoring of all KPI results
- Plays a critical role in people development
- Liaison with internal café staff of all levels and partners with the Human Resources Department
- Assists the Leadership team and departments as the Subject Matter Expert in rolling out new projects and processes to the District Manager tea
- Understand our company culture and lead by example in all situations
FINANCIAL RESULTS:
- Monitor Daily & Weekly KPI metrics.
- Monthly P&L review
- Develop strategies for sales growth.
DYNE CULTURE / LEADERSHIP:
- Models and lives out the DYNE mission and Pillars of Culture.
- Responsible for people development and succession planning.
- Commitment to personal development & strive to continuously improve your leadership skills.
Required Skills/Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Excellent verbal and written communication skills
- Excellent management and supervisory skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience:
- Bachelors degree preferred or equivalent experience.
- 5 - 8 years or more of related experience is required.
