What are the responsibilities and job description for the Field Services Technician position at DYOPATH?
At DYOPATH, we believe that work should be more than just a job – it should be a passion. As a dynamic, forward-thinking Managed Service Provider (MSP), we are dedicated to empowering organizations with reliable and innovative IT solutions. Guided by our core values of accountability, excellence, and exceptional customer service, we cultivate a culture of creativity, passion, and bold communication. Our team is driven by a shared commitment to sustainability and delivering meaningful results that help our clients thrive.
Join the DYOPATH Team as a full-time Field Services Technician in Olympia Fields, IL!
At DYOPATH, we're not just another IT company – we're a people-first organization committed to building a collaborative, creative, and inclusive work culture. We've been recognized as a Great Place to Work for four years running, and we want YOU to be part of our award-winning team!
Why DYOPATH?
- People-First Culture: We value collaboration, creativity, and making sure every team member feels supported and appreciated.
- Career Growth: With ongoing training and development opportunities, we're here to help you take your career to the next level.
- Amazing Benefits:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Paid Time Off
- Paid Holidays
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Pet Insurance (because we know pets are family too!)
- And more! Check out our full benefits available at https://dyopath.com/careers/
About the Role:
As a Field Services Technician, your primary responsibility is to provide exceptional customer support while providing technical support by phone, email, and onsite for our customers.
Pay: $22/h
Shift: Monday – Friday, 8:00am – 5:00pm
Location: Olympia Fields, IL 60461
Key Responsibilities:
- Managing day-to-day technology functions, including networks, email, and various software systems.
- Supporting macOS, Windows, iOS devices, Google Console, and VMware.
- Installing and troubleshooting interactive teaching solutions, desktop computers, servers, and peripherals.
- Repairing and replacing non-functioning computer equipment.
- Creating, maintaining, and updating computer images.
- Upgrading networking equipment and ensuring software license compliance.
- Supporting telephone system issues and maintaining inventory records.
- Ensuring physical security and control of all computer assets.
What We're Looking For:
- Education: Associate's or bachelor's degree in Computer Technology or a related field.
- Experience: Minimum of two years in computer hardware and software installation and maintenance.
- Skills: Ability to deploy software using Network/Server/MDM based software installation; ability to establish effective working relationships with all levels of staff
Why Apply?
At DYOPATH, you'll have the opportunity to build your career in a company that truly values your contributions. If you're looking for a role where your tech skills will be appreciated, and you can grow both professionally and personally, we want to hear from you!
Ready to make an impact? Apply today to join the DYOPATH team and start your journey with us!
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Salary : $22
