What are the responsibilities and job description for the Inside Sales Associate position at Dyson?
About Us :
Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store's across the country.
About the Role :
The Inside Sales Associate is the first step in the sales journey in building sales and generating opportunities for the For Business (B2B) side of Dyson for the Western US and Canada region. This role is responsible for pre-qualifying inbound opportunities for sales pipeline growth, creating new opportunities for the sales team via inbound and outbound activities and handling select internal D2C sales transactions for select customers.
Function Overview
The B2B Team is a stand-alone group focused on penetrating corporate sectors and ensuring Dyson technology becomes the preferred standard. The business supports multiple category outlets, including hand dryers and consumer technology (air treatment, personal care and floor care). The Associate will be responsible for becoming an active subject matter expert across our cross-category business to seamlessly manage multiple marketing, sales and product initiatives on a day-to-day basis.
The Western US and Canada B2B Team consists of a small group of passionate people, willing to help in whatever way then can to guarantee the business is successful in the region. This is a unique opportunity to be a part of a fast-growing regional team experiencing double digit growth year over year.
MAIN ACCOUNTABILITIES AND SUPPORTING ACTIVITIES :
Conduct targeted outbound sales calls to potential new customers and create qualified opportunities for sales team (40%)
- Execute targeted outbound campaigns via existing Dyson database information, trade events, targets from sales team and purchased data
- Engage and interact with decision makers at a senior level, using appropriate language and communication to build rapport and qualify
- Support assigned Regional Sales Team of 5-6 sales reps with creation of qualified opportunities for them to progress in the field
- Utilize Dyson CRM system - salesforce.com
Handle Inbound inquires via phone, email and live chat (40%)
Process direct credit card transactions via phone, email and live chat (20%)
Fulfill other duties as required
About You :
Benefits :
At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.
Financial benefits :
Lifestyle benefits :
Health benefits :
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer.
Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
