SENIOR ENGINEERING MANAGER
The Senior Engineering Manager leads services team, focusing on API development, third-party integrations, and custom client solutions. This role defines and executes a clear, strategic technology roadmap to ensure scalable, high-quality integration services that align with client's long-term goals.
Duties and Responsibilities include but are not limited to the following :
COMMON CORE ROLES
Leadership and Team Management :
- Build, mentor, and lead a team of engineers specializing in API and third-party integrations.
- Foster a collaborative and results-driven environment, promoting professional growth and cross-functional teamwork.
Technology Roadmap Development :
Define and drive the technical vision by creating and maintaining a comprehensive technology roadmap.Prioritize and plan initiatives to align with business objectives, ensuring alignment across engineering, product, and client success teams.Technical Strategy and Execution :
Oversee the design, development, and deployment of API integrations and custom solutions.Ensure best practices in software development, including code quality, performance, and scalability.Stakeholder Collaboration :Partner with Product, Engineering, and Client Success teams to understand integration requirements and deliver tailored solutions.Communicate roadmap progress, challenges, and opportunities to executive leadership and key stakeholders.Operational Excellence :
Establish and maintain metrics for performance, reliability, and customer satisfaction.Drive continuous improvement in integration processes and tools.ADDITIONAL RESPONSIBILITIES
Perform daily duties in line with client's Information Security Policies and Procedures.Ensure that Information Confidentiality, Integrity, and Privacy is always maintained with processing information assets.O?UALIFICATIONS
Proven experience in engineering management, with a focus on APIs and third-party integrations.Strong technical expertise in PHP and .Net.Demonstrated success in building and executing technology roadmaps to support growth and innovation.Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud).Track record delivering scalable and secure integrations in fast-paced environments.Exceptional leadership, communication, and stakeholder management skills.Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).Preferred Qualifications :
Experience with CRM integrations and white-labeling solutions.Knowledge of CI / CD pipelines and DevOps practices.Previous work in a SaaS or technology-driven company.
