What are the responsibilities and job description for the Sales and Customer Service Associate position at E. Edwards Workwear?
Job Summary
The Sales and Customer Service Associate plays a pivotal role in delivering exceptional customer experiences and ensuring the smooth operation of daily store functions. Key responsibilities include engaging with customers, processing transactions, maintaining inventory, and providing assistance with product sales and inquiries.
Key Responsibilities:
- Greet customers with a positive attitude and assist them in finding products.
- Drive sales by engaging with customers, sharing product knowledge, and recommending items.
- Process transactions accurately and efficiently using the point-of-sale system.
- Ensure merchandise is stocked and organized according to company procedures.
- Maintain a clean and organized store environment.
Requirements:
- A high school diploma or equivalent GED is preferred.
- Exceptional customer service skills to provide a superior guest experience.
- Basic computer knowledge.
- General understanding of retail operations, including merchandising and inventory management.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, see, talk, hear, stoop/kneel, reach, and use their hands to touch, grasp, or type. The employee may occasionally be required to sit, crouch, and lift or move objects up to 40 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
Working Conditions:
Work will take place in an environment with a regulated climate. Work is part-time and may take place in the evenings and over weekends.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required.
