What are the responsibilities and job description for the Patient Rep position at E.N.T. Specialty Partners?
Job Details
Level: Experienced
Job Location: Texoma Wichita Falls - Wichita Falls, TX
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Front Desk Receiption
Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates must have a strong working knowledge of medical office and insurance. Must have experience working with EMR systems.
Duties/Responsibilities:
- Welcomes and greets patients and visitors to the medical office in person and on the telephone and answers inquiries or directs questions to other staff members.
- Answering multi-line phone
- Schedules appointments
- Registering and checking out patients
- Collecting co-pays and coinsurance amounts
- Balancing daily payments
- Scanning medical records/referrals
- Maintains reception area in a neat and orderly condition
- Assists patients with insurance and billing questions
Qualifications
Requirements:
- 1-year medical front desk/receptionist experience
- Enthusiastic and pleasant personality/demeanor to deal with the public and assist ill, older, or distraught patients
- Basic office skills such as keyboarding, math and filing
- Good organizational skills
- Excellent verbal and written communication skills
- High school graduate or equivalent
