What are the responsibilities and job description for the Genesys CTI Consultants (Multiple locations) - Full time perm jobs position at E*Pro Inc?
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Job Location: Charlotte, Phoenix, DALLAS, Pennington, Jersey City, Jacksonville, NYC, Seattle
Qualifications
Genesys CTI Consultants
• Working Experience in Genesys contact center applications, with indepth development work experience in Genesys framework components.
• Should have worked specifically on implementing Genesys based Inbound solutions
• Experience in GVP
• Very strong in programming in Genesys Framework that includes Genesys GUI’s, Composer and Genesys IRD.
• Multi-site, multi-channel implementation/design work experience
• Work experience on architecting Genesys based contact center solutions with Genesys components is required.
• Knowledge on Genesys eServices, Genesys Outbound solutions , Genesys Reporting
• Well-developed sense of urgency and follow through.
• Experience with Windows Server and Linux Server installations and Administration
• Working Experience in Genesys contact center applications, with indepth development work experience in Genesys framework components.
• Should have worked specifically on implementing Genesys based Inbound solutions
• Experience in GVP
• Very strong in programming in Genesys Framework that includes Genesys GUI’s, Composer and Genesys IRD.
• Multi-site, multi-channel implementation/design work experience
• Work experience on architecting Genesys based contact center solutions with Genesys components is required.
• Knowledge on Genesys eServices, Genesys Outbound solutions , Genesys Reporting
• Well-developed sense of urgency and follow through.
• Experience with Windows Server and Linux Server installations and Administration
Additional Information
All your information will be kept confidential according to EEO guidelines.
