What are the responsibilities and job description for the Salesforce Administrator position at e.Republic?
Location : Remote US
Salary : Exempt, $85k - $95k DOE
Summary of Overall Job :
e.Republic is a leading organization focused on empowering state and local government and education through data, media, and events. We are committed to providing insightful guidance, promoting innovation, and forging connections that drive the adoption of technology solutions in government.
The Salesforce Administrator is responsible for managing and optimizing the organization’s Salesforce environment to support business operations and strategic initiatives. This role involves configuring and maintaining Salesforce, ensuring data integrity, troubleshooting issues, and supporting end users across multiple departments. A solid technical background in Salesforce administration, strong communication skills, problem-solving abilities, excellent attention to detail, and a thorough understanding of business processes to drive efficiency and scalability are essential.
Overall Responsibilities :
- Administer, configure, and maintain the organization’s Salesforce environment.
- Manage user setup, roles, profiles, permissions, and security settings.
- Develop and implement automation solutions using Flow.
- Perform data management tasks including imports, exports, merges, and validation to maintain data accuracy.
- Collaborate with stakeholders to understand business needs and translate them into technical specifications.
- Create and manage reports and dashboards.
- Monitor and troubleshoot system issues, providing support to users and resolving technical problems.
- Keep Salesforce Administrator certification up to date and stay informed on new features from releases.
- Assist in testing and deploying Salesforce updates, including seasonal releases and enhancements.
- Document system configurations, processes, governance, and best practices to ensure knowledge sharing, compliance, and continuity.
- Develop and maintain training documentation to support user education and adoption.
- Support training and onboarding of new users, ensuring adoption and best practices across the organization.
- Provide clear and effective communication to users at all levels, ensuring they understand system changes and functionalities.
- Proactively identify and solve problems to enhance system efficiency and user experience.
Skills / Qualifications :
Salary : $85,000 - $95,000
