What are the responsibilities and job description for the Delivery Driver position at E + Rose?
About E ROSE: E ROSE is a premium lifestyle brand committed to offering a curated selection of luxury goods, including fashion, accessories, and home décor. We pride ourselves on delivering exceptional quality and customer experiences. As we continue to grow, we are looking for dedicated and responsible delivery drivers to be the face of our brand and ensure our products reach our valued customers on time and in perfect condition.
Job Overview: As a Delivery Driver at E ROSE, you will be responsible for ensuring the timely and safe delivery of packages to our customers. You will play a key role in maintaining our reputation for excellence by delivering exceptional service, being professional, and maintaining the highest standards of safety and customer care.
Key Responsibilities:
- Efficient Deliveries: Safely and efficiently transport and deliver packages to customers within the designated area.
- Timely Arrival: Ensure all deliveries are completed within scheduled time frames and communicate any delays or issues to the customer service team.
- Customer Service: Interact with customers in a friendly, professional manner. Answer any questions regarding the delivery and assist with special requests when applicable.
- Package Handling: Handle products with care to ensure safe delivery without damage. Check inventory against delivery manifests to confirm all items are delivered.
- Route Planning: Plan and optimize daily delivery routes for maximum efficiency and minimal fuel consumption.
- Vehicle Maintenance: Maintain the delivery vehicle, ensuring it is clean, stocked with necessary supplies, and in good working order.
- Documentation: Complete necessary paperwork and electronic documentation (delivery receipts, proof of delivery, etc.) accurately.
- Safety Compliance: Follow all safety regulations and traffic laws while driving, and report any accidents or incidents immediately.
Requirements:
- Valid Driver’s License: A clean driving record and the ability to drive safely in various traffic and weather conditions.
- Experience: Previous delivery or driving experience is a plus, but not required.
- Strong Communication Skills: Ability to interact professionally and courteously with customers.
- Dependability: Strong sense of responsibility and punctuality.
- Physical Stamina: Ability to lift and carry packages (up to lbs) and work for long periods.
- Time Management: Ability to manage your schedule, plan your routes, and prioritize deliveries efficiently.
- Tech-Savvy: Basic understanding of using mobile apps and GPS systems for route navigation and delivery tracking.
Preferred Qualifications:
- Familiarity with the local area and neighborhoods.
- Customer service experience, particularly in a retail or delivery setting.
- Ability to multitask and work independently in a fast-paced environment.
Benefits:
- Competitive pay with opportunities for tips – unlimited potential for additional compensation by providing our customers the best possible service and environment!
- Employee discounts on all E ROSE products – love our products? Receive discounts for select items and merch!
- Opportunities for growth within the company - as we are setting out to be the #1 provider for healthy food options in Nashville, Atlanta, and beyond. Be a part of the growth!
- A positive and supportive work environment – our people genuinely love working here!