What are the responsibilities and job description for the Order Fulfillment and Customer Care Associate position at E.S. Kluft & Company?
Job Description
The Customer Service Representative is responsible for delivering exceptional customer service and supporting the growth of our mattress manufacturing company.
This role involves providing quality service to customers, processing orders, returns, and warranty claims, and responding to product-related questions.
Collaboration with Production, Sales, and Accounting teams is essential to provide excellent customer service and resolve issues promptly.
