What are the responsibilities and job description for the Research Moderator (User study) position at E-Solutions?
Job Title: User Testing Moderator
Job Location: Seattle, WA / Boston MA
Employment Type: Contract - 8-hour shifts
About the Project:
We are conducting a temporary research initiative focused on integrating smart cameras and video doorbells into real home environments to capture everyday interactions. As a User Testing Moderator, you will play a key role in facilitating user testing sessions, engaging with participants, managing client equipment, and ensuring smooth execution of the study. This is a unique opportunity to gain hands-on experience in consumer AI technology while contributing to the future of smart home devices.
Key Responsibilities:
User Testing Execution:
- Set up and dismantle testing sessions at the designated project site.
- Guide participants through structured prompts and interactive scenarios to collect accurate data.
- Monitor and ensure adherence to testing protocols for consistent results.
Participant Engagement:
- Welcome and support participants, ensuring they feel comfortable and confident during the study.
- Address participant inquiries and provide clear instructions on the testing process.
- Document and report participant experiences to help refine the study approach.
Equipment, Data Handling & Client Asset Management:
- Maintain and manage testing equipment to ensure seamless operation.
- Conduct basic troubleshooting for any technical issues during sessions.
- Offload, store, and securely transfer collected data in compliance with project protocols.
- Handle and safeguard client-provided equipment, ensuring proper setup, maintenance, and return.
- Assist with data review and reporting, capturing key insights from each session.
Qualifications & Skills:
- Excellent communication skills (both verbal and written) to effectively interact with participants.
- Strong organizational and multitasking abilities to manage various tasks in a fast-paced environment.
- Proactive and adaptable mindset with a keen eye for detail.
- Basic technical proficiency in handling smart devices, testing equipment, and data offloading processes.
- Prior experience in user testing, research moderation, equipment handling, or customer-facing roles is a plus
