What are the responsibilities and job description for the Technical writer (Telecom) Job at E-Solutions in San Jose position at E-Solutions?
The Technical Writer will develop and maintain technical documentation in the telecommunication industry, collaborating with engineers and stakeholders. Responsibilities include writing user manuals and installation guides, creating online help systems, ensuring documentation adheres to industry standards, and managing multiple projects while meeting deadlines.
Job Description :
We are seeking highly skilled Technical Writers with niche expertise in the telecommunication industry. The ideal candidates will have a strong technical background in networking environment and products and the ability to translate complex technical information into clear, concise, and user-friendly documentation.
Key Responsibilities :
- Develop, write, and maintain high-quality technical documentation, including user manuals, installation guides, and troubleshooting procedures.
- Collaborate with engineers, product managers, and other stakeholders to gather information and ensure the accuracy and completeness of documentation.
- Create and update online help systems, FAQs, and knowledge base articles.
- Ensure all documentation meets industry standards and is consistent with company branding and style guidelines.
- Conduct thorough research and analysis to understand the latest trends and technologies in the telecommunication sector.
- Review and edit content created by other team members to ensure clarity and consistency.
- Manage multiple projects simultaneously and meet tight deadlines.
- Accept responsibility for the accuracy and timeliness of documentation.
- Coordinate closely with other members of the writing team to ensure consistency in detail, style, and presentation.
- Take responsibility for the documentation part of the user experience.
- Anticipate and proactively address challenges individually and for the team.
- Write high-quality technical content that effectively communicates complex information precisely, concisely, and without jargon.
Required Skills and Qualifications :
Preferred Skills :
Ability to create visual aids such as Visio diagrams, charts, and infographics.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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