What are the responsibilities and job description for the Remote Nurse Health Specialist (California LVN / RN License Required) position at E2E Alignment Healthcare USA, LLC?
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking a remote nurse health specialist (California LVN / RN License Required) for a long-term temporary engagement (with medical benefits if working 40 hours / week) to join the virtual care center (VCC) team to provide triaging service for patients who call into the VCC. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant. The VCC is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible.(2) Schedule Options:
Option (1) - 40 hours / week: Sunday, Monday, Wednesday, and Thursday 7pm - 6am Pacific (overnight)
Option (2) - 20 hours / week: Sunday and Monday 7pm - 6am
Please note: As Alignment Health is continuing to expand, there is a possibility the engagement could extend and / or convert depending on budget, business need, and individual performance.
GENERAL DUTIES / RESPONSIBILITIES:
1. Answering all in bound calls into the virtual care center
2. Expected to use clinical judgement to address patient concerns
3. Collaborates with primary care physician, Extensivists, and Nurse Practitioner / Physician Assistant, and Case Manager to develop care plan for members.
4. Conduct outbound calls and virtual visits to complete patient follow up
5. Daily review of vitals for patients enrolled in remote patient monitoring program
6. Support disease management referrals
7. Interprets and evaluates diagnostic tests to identify and assess patients’ clinical problems and health care needs.
8. Educates members on topics such as disease process, end of life, medication, and compliance.
9. Discusses case with physician/Nurse Practitioner/Physician Assistant when appropriate.
10. Use of Electronic Medical Records required.
11. Other Duties as assigned
Minimum Requirements:
Experience:
• Required:
- Minimum 2 years' experience as LVN
- Experience intensive care unit (ICU), emergency room (ER), and / or medical-surgical (Med - Surg) experience.
• Preferred:
- Experience working with seniors.
- Experience in gerontology, adult care.
- Experience in palliative/hospice and complex care management.
- Experience in Home Health including wound care.
- EMR experience.
Education:
• Required: High School Diploma or GED. Successful completion of an accredited nursing program
• Preferred: Associated Degree in Nursing
Training:
• Required: CPR
• Preferred:
Specialized Skills:
• Required:
- Knowledge of clinical standards of care
- Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
- Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
- Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
- Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
- Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
- Report Analysis Skills: Comprehend and analyze statistical reports.
• Preferred:
- Knowledge of Medicare Managed Care Plans
- Bilingual skills (Spanish / English)
Licensure:
• Required:
- Current, valid, and unrestricted RN / LVN California License
- CPR certification
• Preferred:
- Willingness to obtain LVN / RN Licensure in Nevada (Non-Compact), and Arizona, North Carolina, and Texas (Compact)
Other:
- Position is active 24 hours 7 days a week This includes alternative shifts such as day, evening, or overnight, weekends, and holiday coverage. Shifts can be scheduled over 8 or 10 hours.
- LVN will have clinical oversight by RN lead or Physician lead
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $77,905.00 - $116,858.00Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.
Salary : $77,905 - $116,858