What are the responsibilities and job description for the MES Analyst position at EA Team, Inc.?
Job Details
We are in Critical need of MES Analyst for Long Term Contract in Boston , MA
Role : MES Analyst
Location : Boston, MA
Duration : 12 Months
Job Description :
Hands on experience on Pharma MES system.
Prefer to have POMSnet Manufacturing execution System experience.
Knowledge on control systems operation.
Should possess good communication and analytical skills
Should have extensive exposure to Change Management process.
Issue response and management through ticketing systems, adhering to the established processes
For the ongoing deployments and developments, collaborate with business/end users to elicit, author, review, and improve user stories
Escalate and follow-up in a timely manner on any issues that might affect the overall project quality
Build relationships with customers, patients and end users by answering service (non-clinical) questions
Administer application user creation, user training, compendium building, SOPs and training documentations, production support, troubleshooting and monitoring
Available for on-call support as and when needed.
Have customer first mindset and be accountable for application support of public facing customer portals and internal MFG applications.
Candidate should be willing to work in 2nd shift on rotation basis. (2 pm- 11 pm)
For MES, preference is someone with pharma domain knowledge ,technical analyst with troubleshooting , backend experience willing to learn POMSnet.
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