What are the responsibilities and job description for the Associate Configuration Specialist, Virtual Tours position at EAB (Education Advisory Board)?
Make a difference in a sector that matters to us all
EAB is a special place to work. You'll find motivated employees, growth opportunities, and a deep commitment to our partners. We pride ourselves on hiring the best people—not just for the job, but for the firm and the future of education.
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Associate Configuration Specialist, Virtual Tours
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement.
The EAB / YouVisit Studios Virtual Tour leverages professional photography and advanced admissions analytics to connect prospective students with universities and admissions teams, enabling informed decisions about their educational future. Through high-quality photography and 360-degree capture techniques, YouVisit Studios provides immersive virtual tours that allow users to explore campuses from the comfort of their homes.
As an Associate Configuration Specialist , you will play a key role in supporting the platform’s success. Responsibilities include performing routine analysis, configuring systems, and managing tasks. Under general supervision, you will provide configuration support and contribute to project-related activities, collaborating with internal teams, external customers, vendors, and consultants.
Primary Responsibilities :
- Drive Partner Results : Leverage EAB’s marketing and innovation assets to achieve partner objectives, ensuring measurable outcomes and consistently exceeding partner satisfaction targets.
- Support Tour Builds : Partner with key internal stakeholders to oversee the implementation and development of virtual tours build process.
- Prioritize Initiatives : Work closely with partner success teams to evaluate and prioritize key initiatives.
- Task Management : Assist in daily task coordination, adhering to strict timelines and budgets.
- Support Production Teams : Provide hands-on support to the Production Teams throughout the implementation process.
- Develop Process Expertise : Build a comprehensive understanding of each department’s role and its influence on the customer journey.
- Maintain and Update Tours : Take ownership of tour content by regularly editing, updating, and refining both new and existing virtual tours.
- Optimize System Health : Oversee system configurations, ensuring optimal performance and user experience.
- Collaborative Problem-Solving : Actively participate in project-related activities, offering solutions to challenges.
Basic Qualifications :
Ideal Qualifications :
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience.
Compensation :
The anticipated starting salary range for this role is $47,500 - $54,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need.
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Salary : $47,500 - $54,000
