Receptionist

About EAG:

EAG is a dynamic and growing service company providing Consulting, IT Outsourcing, and Back Office Outsourcing to support the energy industry. With a team of approximately 140 employees and 15 contractors, we are committed to delivering high-quality services while fostering a collaborative and results-driven work environment.

Gain the satisfaction of knowing that you are creating an immediate and positive impact for your customers daily by joining the talented and driven team of professionals at EAG! Headquartered in Houston, TX, we focus on serving the upstream and midstream energy markets. Our mission is to deliver cost-effective business solutions to the oil and gas industry while providing a challenging and fulfilling experience to employees.

EAG is starting the search for a part time Receptionist to join our team.

The Receptionist will play a crucial role in managing the front desk of our organization and performing various administrative tasks.

Strong time management, written and verbal communication skills, including the ability to communicate with individuals at all levels of the organization, are essential along with the ability to work as part of a team. All members of the EAG team are expected to actively participate in our team environment, communicate with our customers and employees in a professional and service-oriented manner, and identify process improvement and optimization opportunities. As EAG continues to grow, members must be able to manage changing priorities, new challenges, and multi-tasking.

Key Responsibilities:

• Be the first point of contact at EAG, welcoming and directing visitors appropriately.
• Provide outstanding customer service to clients, visitors, and employees via phone, email, and in person requests.
• Manage incoming phone calls, screening and forwarding them as necessary.
• Receiving, sorting, and distributing daily corporate mail and deliveries.
• Assisting with various office organization tasks such as ordering and stocking the kitchen and print room on each of our two floors.
• Following published SOC procedures and controlling access through the reception desk.

Employment Type:

• Part-Time.

Work Site:

• Onsite 5 days/week from 8:30am-2pm with a 30 min lunch.

Experience and Educational Requirements:

• A High School diploma or GED is required.
• Previous experience in a customer service role.
• Familiarity with office equipment, phone software (TEAMS).
• Experience with basic office admin tasks such as catering orders, meeting scheduling, etc.
• Proficiency in Microsoft Office Suite (outlook, word, excel).

Physical Requirements & Working Conditions:

• Sitting/Standing/Flexibility: Ability to sit or stand for extended periods (4-5 hours or more) in an office environment.
• Communication Skills (Speech/Reading): Proficiency in speaking, reading, and writing in English. Ability to understand and deliver instructions in multiple formats, including written, verbal, diagram, and schedule forms.
• Lifting Requirements: Ability to lift and move items weighing up to 25 pounds as needed.
• Vision/Hearing Abilities: Capability to interpret a range of instructions presented in various formats (written, verbal, diagram, or schedule).

Other Requirements:

• Strong verbal and written communication skills are essential.
• Ability to multitask, manage time effectively, and maintain a tidy and organized reception area.
• Must be based in Houston, Texas.
• Must be eligible to work for ANY employer in the United States (H1B sponsorship not available at this time).

Work Environment:

At EAG, collaboration and teamwork are core values. We look for candidates who actively support and uplift colleagues and contribute positively to our culture. We are seeking an initiative-taking individual with an enterprising spirit, strong analytical capabilities, and a dedication to driving value for clients in the energy sector. If you thrive in a dynamic, collaborative environment, and enjoy applying your skills in an impactful way, we encourage you to apply.

EAG values a diverse workforce and is dedicated to fostering an inclusive environment where all team members are respected and supported.

EAG is an Equal Employment Opportunity (EEO) employer.

We are committed to providing an inclusive and welcoming environment for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without discrimination.

By maintaining this commitment, we ensure fair treatment in all aspects of employment, including recruitment, hiring, promotions, compensation, and professional development.