What are the responsibilities and job description for the Sample Submission Specialist position at Eagle Analytical?
What We’re Looking For
The Sample Submission Specialist is responsible for assisting the daily operation of the lab by collecting, labeling, processing and preserving samples to ensure accurate and appropriate sample submissions are completed and performed in a timely manner.
What You Will Do
• Receive incoming samples, log data into computer tracking system, and maintain tracking throughout analysis procedure
• Complete routine correspondence with minimal supervision
• Follow set Standard Operating Procedures (SOPs)
• Maintain clean work environment; including sample area, as directed
• Perform consistent labeling of samples
• Maintain log sheet for internal release of samples and route received samples to appropriate department
• Manage disposal of samples
• Ability to sit at computer for multiple hours and answer internal/external customer inquiries; with frequent interruptions
• Work in open environment with fluctuating temperatures and standard lighting
• Administrative and office duties as required
• Distribute mail and file
• Assist in laboratory housekeeping and safety tasks
• Assist with special projects as assigned
Who You Are
• College Degree, preferred
• CPhT
• 2-3 years of Customer Service experience
• Excellent verbal and written communication skills
• Ability to effectively communicate in person and via telephone
• Flexibility and ability to adapt quickly to change
• Must be able to collaboratively work in a fast paced, team-oriented environment
• Must be detail oriented and a self-starter
• Entry level computer skills in Microsoft Word, Outlook and the Internet
Physical Requirements
• Ability to lift up to 50 lbs
Who We Are
Serving customers since 2004, Eagle offers the highest quality in preparation testing for sterility, bacterial endotoxins, microbial detection, beyond-use dating (BUD) determination and active ingredient potency. State-of-the-art equipment, combined with the experience and knowledge of our team, makes Eagle the best choice for all testing needs. The Eagle team is committed not only to performing the best quality control testing, but also working relentlessly with our customers on solutions if tests receive unexpected results. Learn more at www.eagleanalytical.com.
