Chief Technical Officer

EAGLE is seeking a Chief Technical Officer to oversee all technical aspects of the food certification process, including developing, maintaining and ensuring technical positions to the standards ensuring the integrity of assessments, and staying abreast of industry trends to ensure the certification remains relevant and reliable, while collaborating with other departments within the organization to deliver high-quality certifications.

At EAGLE Certification Group we are more than a company that specializes in auditing services. We embrace a customer-focused culture with an emphasis on quality and teamwork. EAGLE, a certified woman-owned business is founded on the initiative, professionalism and tenacity of our people. Every individual at EAGLE has a voice that is heard, intelligence that is utilized, skills that are enabled and personal ambitions that are encouraged. These traits contribute positively to our business performance. EAGLE empowers people to work collaboratively, creating a synergy where combined outputs are greater than the sum of individual efforts. Our founding principles of Service, Integrity and Value are not just words in our tagline; these values are aspirational in that they provide guidance to each and every one at EAGLE in our day-to-day approach to our shared profession, to the public and to each other. We call this approach, "The EAGLE Way".

Responsibilities include:

• Lead and manage the Technical Team, Providing clear direction and guidance.
• Represent EAGLE as a leader and ambassador with external partners, auditing bodies, and industry technical advisory councils.
• Responsible for the Board of Governors and Impartiality committee, ensuring adherence to governance standards.
• Responsible for final decisions on tech positions and matters, ensuring consistency and compliance across all technical operations.
• Serves as the primary point of contact for escalated technical issues.
• Responding to technical questions as needed
• Maintains current knowledge of food regulatory requirements, oversight, and industry standards.
• Provides training for auditors and the technical teams to ensure ongoing competency and compliance.
• Oversees the Auditor onboarding training program, ensuring effective induction for new auditors.
• Provides crisis management during unforeseen technical challenges or operational disruptions.
• Support Food oversight interactions, providing technical expertise and advice where needed.

Essential Skills and Qualifications:

• Bachelor of Science degree in Food Science, Microbiology, Chemistry, or biochemistry.
• Experience in management systems in a regulated environment.
• Demonstrated experience in managing complex projects.
• Requires high-level proficiency in Microsoft Word, Excel, PowerPoint, Outlook and database software.
• Basic understanding of business accounting and finance principles.
• Skilled at organizing and conveying detailed and complex information to diverse individuals and groups in a clear and effective manner.
• Effective communicator and trainer: able to listen to diverse opinions and formulate logical and practical solutions to registration and compliance challenges.
• Advanced in writing and editing technical and procedural materials.

EAGLE cares for the health and welfare of each employee by creating a healthy work-life balance for our people. EAGLE supports the roles that each person plays within their own family and community, and strives to achieve a meaningful balance between work, family, community, and self.

Benefits Include:

Competitive pay

Medical, Dental, and Vision Plans

401k plan with a company annual contribution

PTO, Bereavement leave, Volunteer time off, and 10 paid holidays

Cell Phone Reimbursement

Staff enjoy the following perks:

In office and hybrid work schedules

Company paid parking

Training, Development, and Growth Opportunities

Flexible Business casual/casual work environment

Staff Appreciation Events

EAGLE is an equal opportunity employer. It is our policy to select, place, train and promote the best-qualified individuals based upon relevant factors such as work quality, attitude and experience, to provide equal employment opportunity for all. EAGLE ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. This equal employment opportunity applies to all EAGLE activities, including, but not limited to, recruiting, hiring, training, transfers, promotions and benefits.