What are the responsibilities and job description for the Collections Associate position at Eagle Eye Networks Inc?
About Eagle Eye Networks:
Eagle Eye Networks is a cloud-based video management company. The Eagle Eye Security Camera VMS has been purpose built for the cloud and provides unsurpassed security, redundancy and reliability while allowing partners and customers the use of a wide variety of IP and analog cameras. Eagle Eye’s cloud is ideal for end-users and resellers requiring single sign-on access to live, recorded or event-based video across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems.
We have an excellent team that is pushing the business forward in a fast and furious way. You will have an opportunity to have a significant impact at the company. What you do will really matter. We are a fast-growing startup with a lot of customers. This means there will be lots of opportunities for you to learn and grow. Don’t miss this once in a lifetime opportunity to join a fast growing and dynamic team.
About the role:
Eagle Eye Networks seeking a Collections Associate to manage and collect outstanding Accounts Receivable billings. This is a hands-on operational role in a fast growing technology company. In this role (fresher), located in Bengaluru, you'll be responsible for identifying and contacting customers with overdue payments, resolving billing issues, and maintaining accurate records, all while adhering to company policies and regulations.
Responsibilities include:
● Manage and oversee the daily operations of the collections process including:
○ Daily outreach to customers with open receivables.
○ Research and resolve balance disputes.
○ Coordinate with Sales Department on credit hold issues.
○ Assist in reconciliation of inbound payment transactions.
○ Generation and Issuance of Monthly Customer Statements.
● Enforce proper collections procedures.
● Assist with projects and provide assistance to other departments.
● Adhere to company policies and procedures regarding collections.
● Comply with relevant laws and regulations.
Qualifications:
● Education: Bachelor's degree required. Preferred backgrounds - B.Com, BBA (Finance), BA (Mathematics) or equivalent.
● No prior experience required; this is an entry-level position.
● Previous experience in customer service or collections is a plus.
● Excellent communication and interpersonal skills.
● Solid computer skills on MS Office, accounting software and databases.
● High attention to detail and accuracy.
● Strong problem-solving and analytical skills.
● Strong organizational and time management skills.
● Immediate Joiners preferred.
Eagle Eye Networks is a cloud-based video management company. The Eagle Eye Security Camera VMS has been purpose built for the cloud and provides unsurpassed security, redundancy and reliability while allowing partners and customers the use of a wide variety of IP and analog cameras. Eagle Eye’s cloud is ideal for end-users and resellers requiring single sign-on access to live, recorded or event-based video across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems.
We have an excellent team that is pushing the business forward in a fast and furious way. You will have an opportunity to have a significant impact at the company. What you do will really matter. We are a fast-growing startup with a lot of customers. This means there will be lots of opportunities for you to learn and grow. Don’t miss this once in a lifetime opportunity to join a fast growing and dynamic team.
About the role:
Eagle Eye Networks seeking a Collections Associate to manage and collect outstanding Accounts Receivable billings. This is a hands-on operational role in a fast growing technology company. In this role (fresher), located in Bengaluru, you'll be responsible for identifying and contacting customers with overdue payments, resolving billing issues, and maintaining accurate records, all while adhering to company policies and regulations.
Responsibilities include:
● Manage and oversee the daily operations of the collections process including:
○ Daily outreach to customers with open receivables.
○ Research and resolve balance disputes.
○ Coordinate with Sales Department on credit hold issues.
○ Assist in reconciliation of inbound payment transactions.
○ Generation and Issuance of Monthly Customer Statements.
● Enforce proper collections procedures.
● Assist with projects and provide assistance to other departments.
● Adhere to company policies and procedures regarding collections.
● Comply with relevant laws and regulations.
Qualifications:
● Education: Bachelor's degree required. Preferred backgrounds - B.Com, BBA (Finance), BA (Mathematics) or equivalent.
● No prior experience required; this is an entry-level position.
● Previous experience in customer service or collections is a plus.
● Excellent communication and interpersonal skills.
● Solid computer skills on MS Office, accounting software and databases.
● High attention to detail and accuracy.
● Strong problem-solving and analytical skills.
● Strong organizational and time management skills.
● Immediate Joiners preferred.
