Automation Engineer

Job Description

Job Description

Position : Automation Engineer

Certifications needed : ITIL FOUNDATION & SERVICE NOW ADMIN, ITSM, SERVICENOW SYSTEM ADMINSTRATION

Location : Remote - State of Georgia (GA)

Rate : $75 (C2C) , LinedinIN should be 10 years old

Submission format :

SUBMISSIONS MUST INCLUDE LINKEDIN, CERTIFICATIONS AND RESUME , . Thank you for your cooperation!

Submissions with out all the above mentioned info will be ignored.

Key Responsibilities

Assists in developing standard IT configuration and asset management methodology

Develop CMDB policy, processes, and knowledge base

Conduct reporting on configuration audits and reconciliation

Maintains CIs to ensure CMDB accuracy and completeness

Drives visibility on process adherence and compliance improvement opportunities

Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace

Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned

Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance

Create and document requirements for efficient process design that includes self-service options with limited manual effort

Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy / integrity, and extending the scope of Asset Management

Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance

Draft technical process documentation

Please send your resumes to :

manoj@eagleiitech.com

Salary : $75