What are the responsibilities and job description for the BMC Discovery Administrator position at Eagle Eye Technologies?
Customer : Trianz/Master Card
Experience : 12
Location/ Work Mode: 3 days in a week working form office - 2200 Mastercard Blvd, O Fallon, MO 63368
Interview Process-- Recruitment Prescreening- 20 minutes intro videocall, Trianz Technical 30 -45 minutes video call, Customer call 45- 60 minutes video call.
Project Starting :- 2nd Week of Feb 2025
Look for Locals
BMC Discovery Administrator
Work location:
St Louis, MO -2200 Mastercard Blvd, O Fallon, MO 63368, US
Work Mode
Onsite 3 days from office
About The Role
We are seeking an experienced BMC Discovery Administrator.
A perfect candidate would also have experience administering the BMC Discovery application.
In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based. You will also be leading Mastercard towards developing new solutions to meet our internal company needs across a variety of network topologies on premise, hybrid, and cloud solutions. Significant internal training opportunities exist to ensure you will be up and running successfully. We need team members with an appetite for change and pushing the boundaries of what can be done. Experience in working across global development, operations, and product teams to prioritize needs and to build relationships is a must.
Job Responsibilities
Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
Configure, deploy, and administer Linux-based systems across multiple environments.
Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
Troubleshoot Network Connectivity And/or Credential Issues Such As
SSH to Linux/Unix Platforms
WMI Query and Powershell to Windows
SNMP to Network Devices
API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
Monitor and respond to system alerts and failures.
Develops plans to improve quality for each project that impacts the platform.
Ensures platform procedures are developed with best practices and standards and are well documented.
Helps to innovate on new methodologies to improve Business Operations.
Coaches junior level employees on Business Operations best practices.
Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement.
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
Practice sustainable incident response and blameless postmortems.
Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Mandatory Skills
Experience : 12
Location/ Work Mode: 3 days in a week working form office - 2200 Mastercard Blvd, O Fallon, MO 63368
Interview Process-- Recruitment Prescreening- 20 minutes intro videocall, Trianz Technical 30 -45 minutes video call, Customer call 45- 60 minutes video call.
Project Starting :- 2nd Week of Feb 2025
Look for Locals
- Minimum 12 years of work experience as an Infrastructure and with 5 years' experience in BMC Discovery platform, architecture & attribute management.
- Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu).
- BMC Discovery administration experience would be ideal.
- Experience with scripting technologies such as TPL , Bash, Python, Perl, Powershell, etc.
BMC Discovery Administrator
Work location:
St Louis, MO -2200 Mastercard Blvd, O Fallon, MO 63368, US
Work Mode
Onsite 3 days from office
About The Role
We are seeking an experienced BMC Discovery Administrator.
A perfect candidate would also have experience administering the BMC Discovery application.
In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based. You will also be leading Mastercard towards developing new solutions to meet our internal company needs across a variety of network topologies on premise, hybrid, and cloud solutions. Significant internal training opportunities exist to ensure you will be up and running successfully. We need team members with an appetite for change and pushing the boundaries of what can be done. Experience in working across global development, operations, and product teams to prioritize needs and to build relationships is a must.
Job Responsibilities
Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
Configure, deploy, and administer Linux-based systems across multiple environments.
Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
Troubleshoot Network Connectivity And/or Credential Issues Such As
SSH to Linux/Unix Platforms
WMI Query and Powershell to Windows
SNMP to Network Devices
API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
Monitor and respond to system alerts and failures.
Develops plans to improve quality for each project that impacts the platform.
Ensures platform procedures are developed with best practices and standards and are well documented.
Helps to innovate on new methodologies to improve Business Operations.
Coaches junior level employees on Business Operations best practices.
Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement.
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
Practice sustainable incident response and blameless postmortems.
Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Mandatory Skills
- Minimum 12 years of work experience as an Infrastructure and with 5 years' experience in BMC Discovery platform, architecture & attribute management.
- Bachelor's degree in Computer Science, Electrical Engineering, or related field.
- BMC Discovery Certification
- Red Hat Certified System Administrator (RHCSA)
- Red Hat Certified Engineer (RHCE)
- Minimum 12 years of work experience as an Infrastructure and with 5 years' experience in BMC Discovery platform, architecture & attribute management.
- Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu).
- BMC Discovery administration experience would be ideal.
- SNMP walk and MIB-tree review experience a plus.
- Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
- Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
- Understanding of Windows Server 2012 and domains.
- Understanding of software and package inventory collection basics.
- Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc).
- Understanding of common security architecture designs.
- Basic understanding of SSL/TLS and how certificates work.
- Understanding of source code management under a version control system like Git.
- Understanding of networking methodologies at scale.
- Experience with Agile methodologies.
- Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.
- Understanding of cloud methodologies and services, particularly AWS and Azure.
- Remote server diagnostics and troubleshooting required.
- Understanding of patch/lifecycle management of Linux and Windows endpoints required.
- Knowledge of REGx in pattern Matching
- Should have strong working knowledge of BMC Discovery/Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration
- Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus.
- REST API Integration Experience (familiar with curl, swagger, request/payload management)
- Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications
- Knowledge of SAAM/CAM Concepts a plus
- Understanding of ITIL basics and the principles of change control management is ideal.
- Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal.
- Configuration Management Database (CMDB) experience ideal.
- CompTIA Security or other Linux and/or network administration certifications ideal
