What are the responsibilities and job description for the Inside Sales/Customer Service Clearwater position at Eagle Fence Distributing, LLC?
Inside Sales Representative
Summary
Responsible for processing existing customer orders in a timely and friendly manner. Build productive relationships with customers and foster growth by assisting with onboarding of new customers.
What It's Like To Work Here
Eagle Fence Distributing, LLC is a leading nationwide distributor of high-quality fencing products.
We are a family-owned company with a great culture. The Clearwater branch is supported by our corporate office in Norman Oklahoma.
Someone who can set their own pace, work in a team environment, and build productive relationships by solving problems. Experience in the fence industry is a plus but we are willing to train someone with relatable skills.
Essential Duties And Responsibilities Include The Following
Additional Duties as assigned by the corporate management team
Qualification Requirements
Summary
Responsible for processing existing customer orders in a timely and friendly manner. Build productive relationships with customers and foster growth by assisting with onboarding of new customers.
What It's Like To Work Here
Eagle Fence Distributing, LLC is a leading nationwide distributor of high-quality fencing products.
We are a family-owned company with a great culture. The Clearwater branch is supported by our corporate office in Norman Oklahoma.
- 401k with company match
- Major medical, dental, vision, and life insurance
- Combination of base pay and commission
- Company profit sharing
Someone who can set their own pace, work in a team environment, and build productive relationships by solving problems. Experience in the fence industry is a plus but we are willing to train someone with relatable skills.
Essential Duties And Responsibilities Include The Following
- Develop knowledge of the products distributed by Eagle Fence Distributing LLC.
- Ensure timely response to customer inquiries.
- Provide product quotes with pricing and availability independently to foster growth and profitability.
- Perform order management to ensure customer expectations are communicated and delivery schedules are met.
- Assist other sales team members as necessary by answering customer inquiries for other sales team members.
- Responsible for increasing customer retention.
- When possible, sell excess or secondary inventory items, as identified, through established customer contacts and sales techniques to reduce product waste and unsatisfactorily high inventory levels
- Troubleshoot with internal cross-functional teams to increase customer satisfaction.
- Proficient in Microsoft Suite products and able to learn proprietary programs for daily workload
Additional Duties as assigned by the corporate management team
Qualification Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- High School Diploma required, bachelors degree preferred, and related experience or training, or equivalent combination of education and experience. Must have a valid U.S. drivers license and be willing and able to operate a motor vehicle and pass a company drug screen.
