What are the responsibilities and job description for the Inside Sales - Gurnee position at Eagle Fence Distributing?
Inside Sales RepresentativeSUMMARY : Responsible for processing existing customer orders in a timely and friendly manner. Build productive relationships with customers and foster growth by assisting with onboarding of new customers.What it's like to work here : Eagle Fence Distributing, LLC is a leading nationwide distributor of high-quality fencing products.We are a family-owned company with a great culture. The Chicago / Gurnee branch is supported by our corporate office in Norman Oklahoma.- 401k with company match- Major medical, dental, vision, and life insurance- Combination of base pay and commission- Company profit sharingWhat we are looking for : Someone who can set their own pace, work in a team environment, and build productive relationships by solving problems. Experience in the fence industry is a plus but we are willing to train someone with relatable skills.ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING :
- Develop knowledge of the products distributed by Eagle Fence Distributing LLC.
- Ensure timely response to customer inquiries.
- Provide product quotes with pricing and availability independently to foster growth and profitability.
- Perform order management to ensure customer expectations are communicated and delivery schedules are met.
- Assist other sales team members as necessary by answering customer inquiries for other sales team members.
- Responsible for increasing customer retention.
- When possible, sell excess or secondary inventory items, as identified, through established customer contacts and sales techniques to reduce product waste and unsatisfactorily high inventory levels
- Troubleshoot with internal cross-functional teams to increase customer satisfaction.
- Proficient in Microsoft Suite products and able to learn proprietary programs for daily workloadADDITIONAL DUTIES : Additional Duties as assigned by the corporate management teamQUALIFICATION REQUIREMENTS :
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.EDUCATION and / or EXPERIENCE :
- High School Diploma required, bachelors degree preferred, and related experience or training, or equivalent combination of education and experience. Must have a valid U.S. drivers license and be willing and able to operate a motor vehicle and pass a company drug screen.recblid zgvit57n1lvxpxaiueomouw952h2hp
