What are the responsibilities and job description for the Program Administrator position at Eagle Fire Inc.?
Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.
POSITION SUMMARY:
The Eagle Fire Academy Training Administrator will be the lead person in charge of administering and tracking Eagle Fire's internal education program (Eagle Fire Academy). This role involves managing our learning management systems (LMS), coordinating with external vendors such as the American Fire Sprinkler Association (AFSA), and leveraging previous experience in apprenticeship development programs to enhance our training initiatives.
DUTIES AND RESPONSIBILITIES:
- LMS Administration: Oversee the administration of Eagle Fire's LMS, ensuring smooth operation and accessibility for all employees.
- Continuous Improvement: Regularly assess the effectiveness of training programs and make necessary adjustments to enhance learning outcomes.
- Program Management: Develop, implement, and track progress of internal education programs, ensuring they meet the company's strategic goals and compliance standards.
- Vendor Coordination: Work exclusively with external vendors, particularly AFSA, to source and integrate training materials and programs.
- Apprenticeship Development: Utilize experience in apprenticeship programs to design, develop, and manage apprenticeship training paths within the company.
- Employee Support: Provide support and guidance to employees regarding their learning paths, program requirements, and professional development.
- Data Management: Maintain accurate records of employee training, certifications, and progress within the LMS.
JOB SPECIFICATIONS
- Must possess excellent written and oral communication skills.
- Must be able to speak, read and write English fluently.
- Must possess a desire to learn.
- Must possess excellent computer skills.
- Must maintain a positive and professional manner.
- Must consistently adhere to Company’s Controlled Substances and Alcohol Standard.
- Expected to work safely, by using good judgment and following all Company safety policies and work procedures with authority to stop an unsafe act.
EDUCATION AND EXPERIENCE:
- Education: Bachelor’s degree in Education, Human Resources, Organizational Development, or a related field.
- Experience: Minimum of 3-5 years of experience in learning and development, with specific experience in administering LMS and managing apprenticeship programs.
- Technical Skills: Proficiency in LMS platforms, Microsoft Office Suite, and familiarity with e-learning tools and technologies.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively liaise with external vendors and internal stakeholders.
- Organizational Skills: Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Interpersonal Skills: Ability to build relationships and work collaboratively with diverse teams
Preferred Qualifications:
- Experience working with skilled trades apprenticeship/education programs or similar industry organizations.
- Experience in a fire protection or related industry.
PHYSICAL/MENTAL REQUIREMENTS:
- Must be able to sit for long periods of time.
- Must be able to use a telephone, computer and other office equipment.
Eagle Fire Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
