What are the responsibilities and job description for the Customer Service Representative position at Eagle Fluid Power?
Join Our Growing Team at Eagle Fluid Power!
Eagle Fluid Power, a family-owned fluid power company based in Lee’s Summit, MO, is expanding! We’re seeking enthusiastic and committed individuals to join our dynamic team. At Eagle, we live by a "help first" philosophy and a commitment to continuous learning. As a team member, you’ll wear many hats, gain hands-on experience, and grow with us. If this sounds like the opportunity you’ve been looking for, we’d love to hear from you—apply today!
Job Title: Customer Service
Job Description
We’re looking for a positive, welcoming individual to serve as the first point of contact for customers and vendors, whether over the phone or in person. This role embodies our "help first" mindset and supports our customer service team with essential office tasks, including data entry, filing, and more.
Key Responsibilities
- Answer phone calls and address customer inquiries with professionalism and care
- Perform accurate data entry using our accounting software
- Order Processing
- Basic Troubleshooting
- Customer support and follow up
- Collaborate with management to track and report on current and past-due accounts
- File and organize paperwork efficiently
- Update key reports, including backlogs and Accounts Payable past-due items
- Assist with inbound and outbound shipping processes
- Help stock inventory and maintain a clean, organized workspace
Qualifications & Skills
- Friendly, enthusiastic, and dedicated team player
- Strong attention to detail
- Problem solving
- Adaptability
- Experience with Sage 50 or Sage 100 (training provided if needed)
- Exceptional organizational skills and ability to multitask effectively
- Fluid Power experience (training provided if needed)
Why Eagle Fluid Power?
At Eagle, we’re passionate about fostering growth and opportunity for our employees. If you’re driven and capable, we’ll provide the pathways to advance your career. We’ve cultivated a workplace culture rooted in kindness, dedication, and passion—making Eagle Fluid Power not just a job, but a community we’re proud to belong to
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Dental insurance
- Health insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $25