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Eagle Harbor Solutions is hiring: Technical Writer (REMOTE) in Chantilly

Eagle Harbor Solutions
Chantilly, VA Remote Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/1/2025

Job ID 2415106

KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact KGSrecruiting@koniag-gs.com to verify its validity.

Eagle Harbor Solutions, a Koniag Government Services company, is seeking a Technical Writer to support EHS and our government customer. This is a Remote opportunity. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The ideal candidate is an experienced leader and team player that is passionate about technology and committed to lifelong learning, possessing the ability to apply their technical knowledge, skills, and experience to solve complex / real-world problems.

Essential Functions, Responsibilities & Duties may include, but are not limited to :

  • Produce high-quality technical documents for a server administrator audience, including deployment requirements, user manuals, installation guides, issue papers, and other documents to support the development of custom enterprise software.
  • Must have experience not only re-writing documentation written by others but also experience writing (for example) installation guides by actually performing the installation.
  • Assist development teams to produce documentation for a software developer audience in association with the agency Software Development Life Cycle (SDLC), including system requirements, software design specifications, technical specifications, "best practice" guidelines for application developers, and documents (that include code) that show developers how to enable user-facing applications to communicate with non-user-facing components.
  • Contribute to documents for a high-level business decision-maker audience, including (but not limited to) comprehensive and executive-level technical summaries, and justification-of-purchase requests.

Principal responsibilities will include but are not limited to :

  • Write technical documentation required to support development efforts.
  • Editing documentation to ensure accuracy, completeness, and consistency, to improve structure, and to ensure professional editorial standards are met.
  • Attending meetings and / or interviewing subject matter experts engaged in software development projects to acquire and synthesize information to develop technical documents required.
  • Establish and adhere to standards for various technical documents.
  • Write supporting end-user documentation (help documentation, quick guides, etc.).
  • Education and Experience :

  • Bachelor's Degree or equivalent experience (a degree in Computer Science desirable)
  • Minimum of 5 years' experience in technical writing
  • Candidates without a college degree will be considered, but must have at least 6 years of relevant technical writing experience
  • Required Skills and Competencies :

  • A proven track record of producing high-quality, complex, technically accurate documentation about rapidly changing technology.
  • Experience documenting enterprise level desktop solutions / applications
  • Demonstrated ability to quickly come up-to-speed in new technical domains.
  • Strong data gathering and analysis skills, including ability to interpret and take actions on ambiguous / complex areas and business-related data in order to assist subject matter experts.
  • Strong Microsoft Office Professional skills including Word, Visio, and PowerPoint
  • Strong skills in Adobe PDFs
  • Excellent verbal and written communication skills
  • Facility with remote work tools, such as Teams and other collaboration tools
  • Strong interpersonal skills
  • Must be able to work independently and collaborate with multiple teams
  • Exhibit willingness to share ownership of work and value transparency
  • Able to handle high volume workload in a fast-paced environment
  • Excellent follow through and accuracy skills
  • Ability to obtain a Public Trust
  • Desired Skills :

  • Some HTML 5 knowledge
  • A proven track record of proactively identifying and solving problems
  • Familiarity with IT-related artifacts, such as architecture diagrams, use cases, activity diagrams, etc.
  • Self-driven and independently committed
  • Ability to work independently and in a team environment
  • Knowledge of Agile development methodologies such as Scrum, Kanban, etc.
  • Our Equal Employment Opportunity Policy

    The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military / veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

    The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

    Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

    Equal Opportunity Employer / Veterans / Disabled. Shareholder Preference in accordance with Public Law 88-352

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