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Patient Care Coordinator

Eagle Physical Therapy Rehab
Baltimore, MD Full Time
POSTED ON 4/3/2025 CLOSED ON 4/18/2025

What are the responsibilities and job description for the Patient Care Coordinator position at Eagle Physical Therapy Rehab?

Do you have a passion for making a difference in people's lives? As a Patient Care Coordinator (PCC) at Eagle Physical Therapy and Rehabilitation, you have the opportunity to be the heartbeat of compassionate healthcare. Your mission is to orchestrate seamless communication, ensuring that patients receive the utmost care. We are looking for a detail-oriented and compassionate Patient Care Coordinator to join our team and help us make a positive impact on our patients' lives.

As a Patient Coordinator, you have the power to make a positive impact on the lives of patients who entrust us with their medical needs. Your commitment to delivering exceptional care and ensuring a seamless patient journey sets us apart as a team of dedicated medical professionals. Together, we can make a real difference in the lives of those we serve.

Essential Job Functions:

  • Must have basic business office skills, including typing and filing.
  • Obtain insurance authorization and eligibility.
  • Schedule patient's appointments.
  • Receive payments from patients.
  • Communicates and provides reports to therapist and senior management.
  • Responsible for making sure transportation and patient visits are accurate.
  • Excellent customer service skills with being pleasant to patients, visitors, staff, and vendors; in person and on the telephone.
  • Must be punctual and dependable.
  • Good organization and ability to multi-task.

Basic Qualifications

Education:

  • High School diploma or equivalent (required).

Experience:

  • A minimum, one (1) year experience as a receptionist preferred.
  • Previous work in a physical therapy/medical office preferred.
  • Bi-lingual Spanish speaker preferred.

Location: Baltimore

Hours: Monday through Friday, 9:00 AM to 5:00 PM

Job Types: Full-time, Part-time

Benefits:

· 401(k)

· Employee Assistance Program

· Dental insurance

· Disability insurance

· Flexible schedule

· Health insurance

· Life insurance

· Paid time off

· Vision insurance

Schedule:

· Day shift

Work setting:

· In-person

COVID-19 considerations:

· Following CDC and state guidelines regarding safe practices.

This organization is an Equal Opportunity Employer and does not discriminate based on race, color, ancestry, nationality, national origin, immigration status, ethnic group identification, ethnicity, age, religion, marital status, pregnancy, pregnancy status, physical or mental disability, sex, sexual orientation, gender, gender identity, gender expression, or genetic information; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. Inquiries regarding compliance procedures may be directed to our personnel office.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to Commute:

  • Baltimore, MD 21202 (Required)

Ability to Relocate:

  • Baltimore, MD 21202: Relocate before starting work (Required)

Work Location: In person

Salary : $18

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