Medical Assistant or LPN Procedure Scheduler

Join Our Team as a Medical Assistant or LPN Procedure Scheduler at Eagle Gastroenterology!
Are you a compassionate and patient-focused Medical Assistant or LPN Procedure Scheduler seeking a rewarding and challenging role? Look no further! Eagle Physicians & Associates is on the hunt for a dynamic and self-driven Medical Assistant or LPN Procedure Schedulers to join our team of dedicated healthcare professionals. We offer a competitive salary and an exceptionally generous benefits package.

Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS!!

Why Eagle?

Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace!

Join Us and Thrive!

Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.

Additional Benefits:
Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.

Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Key Responsibilities:Core Duties:

• Schedule patients for procedures at EEC and Hospital
• Document in patients chart/action note
• Review medical history and identify any changes to meds prior to procedure
• Educate patients with the prep instructions and their financial responsibility – get forms signed
• Send prior authorization request to insurance department
• Work action notes and repeat actions
• Make outgoing calls to patients
• Monitor and responsible for providers schedules to ensure gaps are filled
• Rescheduling and moving patients based on need
• Check personal email, teams, TEs multiple times a day
• Keep “Jellybeans” – task caught up and handled in a timely manner
• Help train/onboard new hires as needed

Other Duties as Needed:

• Triage incoming patients to determine priority and severity of conditions.
• Obtain patient health histories and vital statistics and record information in appropriate charts paying special attention to current conditions.
• Perform phlebotomy and in-house laboratory procedures and record results.
• Assist physicians and extenders with general office procedures such as laceration repairs.
• Inject prescribed medications and/or administer oral medications to patients as directed and monitor patients for responses to medications.
• Instruct patients regarding various illnesses to include providing informational pamphlets, explaining treatment plans and answering inquiries.
• Ensure that lab reports are in patient charts and that results are reviewed by physicians.
• Obtain signed medical releases from patients when indicated.
• Adhere to established company policies, procedures and safety regulations which include the wearing of personal protective equipment. Report any malfunction in equipment to supervisor.
• Help coordinate home health nursing, pre-certifications, re-certifications and pre-authorizations as needed.
• Operate medical equipment to include: blood pressure cuff, tympanometer, thermometer, hemaque, spirometer, titmus, audio scope, emergency kit (ambu bag, airways, oxygen), needles, syringe, sigmoidoscope, suction machine, microscope, nebulizers, x-ray developer, EKG, pulmonary function equipment and holter monitor.
• Maintain neat and clear work areas and restock supplies as needed.
• Wash and sterilize instruments, equipment and exam rooms in accordance with training procedures.
• Make sure restricted or abusable materials to include drugs, needles, syringes, prescription pads and patient medical records are secured and accessible only to authorized medical office personnel.
• Follow clinic policies relative to sample prescriptions, dispensing only upon signed authorization of a provider.
• Dispose of infectious waste in accordance with training procedures.
• Attend required staff meetings and participate in committees as requested.
• Maintain exam rooms for necessary supplies and materials. Ensure cleanliness. Prepare list of medical supplies needed.
• Participates in professional development activities and maintains professional affiliations.
• Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
• Displays a positive attitude, and team-oriented spirit, indicated by a willingness to assist where and whenever needed.
• Writes legibly and with correct grammar and sentence structure.
• Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
• Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion values.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:

o Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
o Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
o Values: Integrity, Compassion, Trust, Professionalism and Respect.

• Performs additional duties as required.

PERFORMANCE REQUIREMENTS:
Knowledge, Skills & Abilities
Knowledge of medical practice and care to assist in giving patient care. Knowledge of examinations, diagnostic, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and recording test results. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to learn the skill in educating patients regarding procedure, prep instructions, risks, and financial responsibility. Ability to maintain quality control standards. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt and apply guidelines and procedures. Ability to communicate clearly.

Education:

• Medical Assistants: Graduate of an ABHES (Accrediting Bureau of Health Education Schools) or CAAHEP (Commission on Accreditation of Allied Health Education Programs) accredited program for Medical Assistants.
• Licensed Practical Nurse: Graduate of an accredited associates degree or bachelors degree LPN program.

Experience: None

Certificate/License:

• Medical Assistants: Certification from the AAMA (American Association of Medical assistants) or Registration from the AMT (American Medical Technologists).
• LPN: Unrestricted North Carolina Nursing License

ALTERNATIVE TO MINIMUM QUALIFICATIONS: Three years’ experience working as a clinical Medical Assistant.

Salary : $750 - $1,000