What are the responsibilities and job description for the Server position at Eagle Ridge Golf Club?
HOURS: Must be able to work flexible hours to include weekends and holidays based on business needs. Must NOT be seasonal, in need of year round assistance.
Summary: Under the direct supervision of the Director of Club Operations & Lead sever, this position greets and serves the guest in accordance with standards of F&B quality, presentation, and sanitation, in a gracious and professional manner.
Essential Functions:
- Checks assigned stations prior to opening for cleanliness of tables, chairs, floor, proper table set-up.
- Performs all necessary opening and closing side-work as per side-work schedule/assignments.
- Maintains awareness of daily specials, events, drinks, etc.
- Knowledgeable of all menu items, their garnish, contents and preparation methods.
- Knowledgeable to answer questions about the menu in a direct, concise way.
- Operates the Point of Sale (POS) equipment.
- Knowledgeable of proper beverage, liquor and wine menus and service.
- Follow all accounting procedures in the handling of all transactions.
- Follow the standards for proper service, bussing and re-setting of tables.
- Maintains assigned areas in a clean, organized manner.
- Works closely with the kitchen to ensure guest satisfaction in presentation and quality of food.
- Works closely with bartender to ensure guest satisfaction in presentation and beverage quality.
- Follows proper service (water glasses filled, checking back with guest after serving, pre-bussing, etc.).
Computer Skills: Must have basic computer skills. Previous work with a POS system, preferred.
Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.