RESIDENTIAL LIVING SPECIALIST

Summary: The Residential Living Specialist will be responsible for assisting with the day-to-day operations of the Transitional Housing Program in accordance with Eagle Star Housing policies and procedures. Provides direct care services to the homeless population.

Duties and Responsibilities

• Responsible for assisting the House Manager with resident admissions, admission material and resident discharges.
• Leading by example and practicing good judgement and boundaries.
• Assists with meal preparation and menu planning.
• Respects and maintains resident confidentiality and demonstrates a positive and caring attitude toward all residents and staff.*
• Assists the House Manager with coordination of resident appointments and transport.
• Performs the daily operations of the TH program including the processing of intakes and referrals for admission into the house as identified in shift responsibilities list.*
• Responsible for making sure the environment is safe and residents are adhering to house rules.*
• Practices and promotes positive peer and resident relations.*
• Communicates with other care providers and referral sources to increase the understanding of residents problems and assets.*
• Participates in and promotes quality improvement and maintains clear communications with the Housing Manager regarding houseneeds and incidents.*
• Maintains a continuous physical presence within the house during working hours and responds to request for assistance. When out of office the phone must be taken when not in office.*
• Identifies opportunities for improvement in all aspects of the house.*
• Assists with implementation of polices and programs.*
• Functions as member of an interdependent team member and effectively communicates with residents and visitors to resolve inquiries and responds in a timely manner to inform the Housing Manager of operational issues within area of responsibility.*
• Identifies and promptly addresses unsafe practices and other safety issues in the house. Report incidents and vital information to the Housing Manager*
• Participates in all fire safety, infection control and other mandatory training.*
• Accepts responsibility for personal professional development and demonstrates desire for personal growth.*
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret general procedures and policies. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers and residents.

Math Ability:

Ability to calculate figures and amounts such as proportions and percentages.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and report to supervisor.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.