What are the responsibilities and job description for the Copier Service Technician position at Eagle Systems of Jamestown, Inc.?
We are currently looking for a motivated, hands-on Field Service Technician. Must possess strong customer relations and troubleshooting skills. Knowledge of copier equipment and connectivity/networking skills preferred.
Main Responsibilities:
- Traveling to client sites to troubleshoot, diagnose and resolve copier/printer maintenance and repair issues within a designated territory
- Managing and maintaining accurate inventory for tools, parts and supplies in vehicle stock
- Ensuring a high level of customer satisfaction by meeting clients’ needs in a courteous, timely and cost effective manner
- Maintaining current technical knowledge and continuously expanding knowledge of new technology and equipment through provided training
Required Qualifications:
- General mechanical and volt meter experience preferred
- Strong communication skills in working with technical and non-technical people
- Computer literacy and familiarity with the internet is required
- Strong computer/networking skills a plus.
- Strong relationship management skills with clients and personnel within the organization required.
- Strong organizational skills and ability to troubleshoot printers and digital copiers as required
- Must have strong ethics and work as an effective, collaborative team member.
- Ability to travel to customer sites, offsite meetings, company related functions, etc. with short notice.
- Must be able to lift 50lbs
- Valid driver's license required.
Must be self-motivated, able to perform with little direct supervision and have excellent time management skills. Salary will be based on experience.
Job Type: Full-time
Pay: $34,000.00 - $55,000.00 per year
Benefits:
- Company car
- Gas mileage reimbursement
- 401K
- Healthcare benefits
- Company provided cell phone
- Company provided laptop/tablet
- Vacation
- Paid personal Days
- Paid holidays
Schedule:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Chautauqua County, NY: Relocate before starting work (Required)
Work Location: On the road most days
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Work Location: Hybrid remote in Jamestown, NY 14701
Salary : $34,000 - $55,000