What are the responsibilities and job description for the Service Advisor position at Eagle Tire & Automotive?
Benefits/Perks
- Careers Advancement Opportunities
- Competitive Compensation
- Bonus Package
- Company Supplied Uniforms
- Direct Deposit
- Medical/Dental/Vision
- Employee Discounts
- Paid Training
- PTO eligible to use after 90 days
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous Service Advisor experience. Experience with tire sales also required.
We are open Monday through Saturday.
We are open Monday through Saturday.
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service.
- Translate customer-reported problems to actionable work orders for technicians to complete
- Prioritize required services and tire needs, and be prepared to provide options upon request.
- Keep customers informed on completion times, service expenses, and possible changes.
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Ensure customer has a positive store experience.
Qualifications
- At least two years of experience as an automotive service advisor is preferred.
- Valid state-issued driver’s license and clean driving record are required
- Successful completion of a pre-employment drug and background screening
Compensation: $48,000.00 - $56,000.00 per year
Welcome to Eagle Tire & Automotive, your trusted provider of high-quality automotive products and services in Washington. We're proud to be your local choice for new tires and auto repair services, and we work hard to make it convenient for you. Our team of service technicians and staff works hard to provide you with professional service and superior results at all of our store locations in Tacoma, Gig Harbor, and Federal Way, WA.
Salary : $48,000 - $56,000
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