What are the responsibilities and job description for the Transportation Operations Manager position at Eagle Valley Transportation Authority?

Job Description

Description :

WELCOME TO CORE TRANSIT

At Core Transit, we’re more than just buses – we’re a vital part of the Eagle County community, connecting people and places with reliable, mostly free, public transportation services. Guided by a passion for exceptional customer service, we’re proud to make navigating from Dotsero to Vail smoother for everyone!

We’re now seeking a forward-thinking Operations Manager to lead our daily operations and help drive excellence in service delivery. If you thrive in dynamic work environments, value teamwork, and want to make a real impact in public transportation, we’d love to have you on our team.

APPLY BY DATE

Applications are encouraged by February 5th, but the position will remain open until filled.

HIRING RANGE

Compensation will reflect qualifications, with a competitive salary range of $93,163-114,125 annually. Maximum Pay for this position is $135,086.

WHAT'S IN IT FOR YOU?

We’re glad you asked!

Bilingual Pay Incentive : Earn an additional $1 per hour by qualifying for our bilingual Spanish / English program.

Four Weeks of Paid Vacation and Holiday Schedule : Start with four weeks of vacation and enjoy a holiday schedule with double-time pay for any holidays worked.

Comprehensive Benefits Package : Take advantage of free medical, dental, and vision options, plus up to a 10% retirement match for your future.

Career Growth in a Thriving Industry : Be a part of a growing field with plenty of opportunity and community support!

Check out our full benefits guide here!

Requirements : ABOUT THE ROLE

The Operations Manager oversees Fixed Route and Demand-Response transit services, ensuring every route operates smoothly and on time. You’ll supervise dispatching, road supervisors, and fleet management, integrate safety protocols, and maintain ADA compliance—all while inspiring your team to deliver exceptional service. From managing contracts to addressing customer concerns, this role offers opportunities to guide operations and innovate for tomorrow’s challenges.

RESPONSIBILITIES

Transit Operations

Manage daily system performance, identifying and implementing ways to improve service delivery.
Oversee fleet maintenance and ensure all vehicles are safe, compliant, and customer-ready.
Respond proactively to service interruptions, weather impacts, and unforeseen challenges.

Team Leadership

Supervise Bus Operators, Road Supervisors, and Dispatch personnel while providing mentorship, feedback, and clear direction.

Uphold operational policies consistently across the team, including appearance and conduct standards.

Investigate complaints and administer corrective actions effectively and professionally.

Compliance and Coordination

Ensure adherence to federal, state, and local transit regulations, including ADA requirements.

Maintain accurate systems data (CleverCAD, APC, and more) for reporting purposes.

Coordinate with other regional agencies to improve operations and align with best practices.

Other Key Responsibilities

Assist during Emergency Operations Center (EOC) activations.

Manage operations budgeting, including controlling overtime costs.

Occasionally step in to provide driver coverage in emergency situations.

Contribute to the development of innovative, data-driven solutions in transit planning and delivery.

EDUCATION & QUALIFICATIONS

Minimum 3 years’ experience in public transportation, including supervisory or managerial roles.

Demonstrated success managing transit operations and overseeing performance data collection.

Strong leadership, problem-solving, and communication skills.

Understanding FTA / ADA compliance and safety regulations; certification through CTAA or APTA is a plus.

Preferred :

Bilingual Spanish speaking ability.

Four years of progressively responsible experience managing transit or transportation operations.

Special Requirements :

Valid driver's license and satisfactory motor vehicle record.

LOCATION & COMMITMENTS

Primary office located in Gypsum, CO.

Typical working hours are Monday through Friday, 78 AM to 4 / 5 PM

Salary : $93,163 - $114,125

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