What are the responsibilities and job description for the Receptionist position at EagleCare LLC?
Receptionist Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities.
These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large. Our commitment to our team members : What’s in it for you? Benefits and perks include :
- Earn some of the best wages in the market!
- Access a portion of your earned wages before payday with PayActiv
- Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
- Medical, vision & dental insurance with Telehealth option and flex spending accounts
- Paid training, skills certification & career development support
- Continued education opportunities with company-sponsored scholarship programs
- Tuition reimbursement and certification reimbursement
- 401(k) retirement plan options
- Lucrative Employee Referral Bonus program
- Employee assistance program & wellness support
- Retail, food & entertainment discounts, and so much more
- Full-Time and Part-Time Benefits may vary, terms and conditions apply What will you be doing and how will you make a difference at American Senior Communities?
- Making a difference in the lives of those we serve by providing them with excellent customer service
- Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel
- Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed
- Answers questions about the organization or community and provides callers with address, directions, and other information
- Assists the Office Manager / Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date Requirements :
- High school diploma or GED; or, one (1) to three (3) months related experience and / or training; or, equivalent combination of education and experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to apply common sense understanding to carry out detailed, but uninvolved, written or oral instructions
- Ability to deal tactfully and professionally with employees, residents, family members and / or vendors during difficult or emotional customer situations
- Ability to type and knowledge of Microsoft Word We are Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.
