What are the responsibilities and job description for the Multi-Task Front Office / Medical Receptionist position at EAGLECAREERSITE?
Location: Eagle - West Friendly
Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package. Look no more! Eagle Physicians & Associates Wellness office is seeking dynamic and self-motivated Multi-task Front Office staff to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office.
Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS!!
Why Eagle?
Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace!
Join Us and Thrive!
Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.
Additional Benefits:
Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.
Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.
Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.
Key Responsibilities:
Prepare encounter forms for billing.
Check encounter forms against appointment schedule and make any necessary corrections.
Answers telephone and communicates messages to the appropriate person.
Greets patients, with positive attitude.
Make patient appointments when necessary.
Update demographic and insurance information on patients at check-in.
Collects payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
Assist in whatever administrative and clerical back up is needed which may include faxing, processing mail, photocopying, data entry, filing and telephoning.
Assist with scanning of medical records.
Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
Displays a team-oriented spirit, indicated by a willingness to assist where and whenever needed.
Attends meetings as required.
Writes legibly and with correct grammar and sentence structure.
Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion values.
Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:
Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
Values: Integrity, Compassion, Trust, Professionalism and Respect.
Performs additional duties as required.
Salary : $750 - $1,000
