What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Ear Nose & Throat Associates of Lubbock?
Ear Nose & Throat Associates of Lubbock is hiring for a front office assistant. Open to Full or Part-time applicants. We are an upbeat, upscale medical office with a fun, team atmosphere. Must have superior computer skills, excellent customer service personality, the ability to multi-task, self-motivate, take initiative, and have a professional appearance.
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Bilingual is a plus.
Familiarity with NextGen Office or other EMR software is helpful.
Medical, vision, dental benefits and profit sharing plan offered for full-time.
Must be available Monday-Friday 7:45 am through 5:15 pm.
Application will include review of job history, education, references, math and grammar skills. Please follow instructions, show your work and do not use a calculator!
Apply online through really to receive formal application via email, which must be completed to be considered for an interview.
Responsibilities
- Greet and assist patients upon arrival, ensuring a welcoming atmosphere.
- Manage patient appointments using NextGen and maintain accurate medical records.
- Handle incoming calls on a multi-line phone system, addressing inquiries and scheduling.
- Process patient information in compliance with HIPAA regulations.
- Provide exceptional customer service, addressing patient needs and concerns efficiently.
- Perform clerical tasks, including filing and data entry, to support office operations.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Otolaryngology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15 - $17