Surgical Scheduler

Ear, Nose & Throat Consultants, with multiple offices in Oakland, Wayne, and Macomb Counties, is seeking a full-time Surgical Scheduler to join our Team! We are looking for highly motivated individuals to schedule surgeries/procedures between our physicians, our patients, and local hospitals. This employee must be driven, poised, articulate, and possess the strongest of communication skills. This is a great opportunity if you are looking for a position with a practice that offers stability and longevity.

ABOUT US

With practicing almost 47 years, Ear, Nose & Throat Consultants (ENTC) offers the latest in surgical and medical treatment for adults and children of all ages. As Ear, Nose & Throat physicians, we specialize in problems that affect the ears, nose, sinuses, face, larynx, pharynx, head and neck. We love our patients and treat them like family when they choose ENTC. We also pride ourselves on being well-known in the community for the quality of care we offer our patients.

MEDICAL SURGICAL SCHEDULER

As a Surgical Scheduler, you are directly involved in ensuring that we deliver patient-focused care at all times. We are looking for someone who learns quickly, is capable of working independently, and has a positive attitude. You will also need excellent communication skills with an outstanding professional and personal presentation consistent with our brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Effectively manages physician's surgery schedule; manages patient's schedule including surgery and follow-up appointments; schedules surgeries at local hospitals; verifies insurance benefits; scans patient documents; updates/maintains patient charts.

QUALIFICATIONS

- Schedules patient procedures to ensure efficient and accurate processing of information for procedures in the operating room

- Coordinates with anesthesia groups to confirm scheduling for coverage

- Medical experience, preferred

- Boarding experience, preferred

- Ability to work with computers and data entry

- Thorough understanding of insurance concepts, including deductibles, co-pays, co- insurance, and out of pocket maximums

- Responsible for verifying patients' insurance coverage, accurately calculating patient financial responsibility, and notifying patients of payment due at time of service, prior to scheduled procedure

- Basic understanding of medical terminology and processes; including HIPAA regulations, insurance registration, etc.

- Must be patient-focused

- Must be a team player, as well as capable of working independently

- Self-motivated with ability to take direction well and multi-task

- Able to work flexible days and hours

- Able to work in a high-volume practice

- Minimum of high school diploma

BENEFITS

Our competitive salary and benefits package includes medical, dental, and vision insurances, 401(k) with EMPLOYER CONTRIBUTION, paid time off, and life insurance.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Minimum of 2 years of medical office experience required (Surgery Scheduling Experience Preferred)
• Must be able to communicate verbally and non-verbally in a professional manner
• Ability to use time wisely in preparing work area to meet high-paced demand
• Show a genuine desire to work and improve the practice as a whole
• Strong insurance background a plus
• Professional appearance
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid orientation
• Paid time off
• Vision insurance

Medical Specialty:

• Medical-Surgical
• Otolaryngology
• Surgery

Schedule:

• Monday to Friday
• No weekends

Experience:

• Data entry: 1 year (Required)
• Medical coding: 1 year (Preferred)
• Boarding at hospitals: 1 year (Required)
• Medical office experience: 2 years (Required)

Work Location: In person

Salary : $19 - $23