What are the responsibilities and job description for the Customer Retention Sales Specialist – Service Department Focus position at Earl Stewart Toyota?
We’re seeking an experienced salesperson to join our team at Earl Stewart Toyota, specializing in building long-term relationships with our service customers.
The ideal candidate will have a strong background in both buying and selling vehicles, with a focus on servicing the unique needs of our existing customers.
In this role, you will :
- Engage with service customers to identify their vehicle needs and preferences.
- Facilitate the trade-in process by purchasing cars from our service customers.
- Assist service customers in upgrading or purchasing new vehicles, offering tailored solutions based on their maintenance history and needs.
- Develop relationships with customers to foster repeat business and long-term satisfaction.
- Work closely with the service team to identify sales opportunities from service interactions.
The right candidate will be a driven, customer-focused individual with exceptional communication skills, a deep understanding of the vehicle sales process, and the ability to provide personalized service to both new and returning customers.
At Earl Stewart Toyota , we pride ourselves on our ethical approach to doing business.
We believe in treating our customers and employees with the utmost respect.
There are no bogus junk fees, and we offer an unheard of 7-day unconditional money-back guarantee on all our vehicles.
Plus, customers have direct red phone access to Earl Stewart , ensuring that they can always get the support they need to deliver exceptional service.
