Quality Impact Specialist

JOB SUMMARY

The Quality Impact Specialist is responsible for the training, professional development, and coaching of teachers and directors contracted through child care programs with the goal of increasing the quality of early learning services in our community. This position will utilize program assessment results and other tools to guide work with each participant. This position will provide support for the curricula most utilized by contracted child care programs and provide support to quality initiative participants. This role will also support program assessment activities, provide technical assistance, and participate in special projects. This role requires a high degree of insight, tenacity, and development skills.

ESSENTIAL FUNCTIONS AND KEY TASKS

• Enjoy a culture of high performance and continuous improvement.
• Train, develop and coach teachers and directors of child care programs.
• Provide technical assistance and other support related to program assessments.
• Record provider communication activities in shared database.
• Provide curricula support to child care providers.
• Implement quality initiatives.
• See also All Staff Support Tasks.

KNOWLEDGE, SKILLS, AND ABILITIES

• CLASS Assessment Certifications – Infant, Toddler and PreK.
• Competent skills in Microsoft Office.
• Strong communication skills, both verbal and written.
• Strong organizational skills.
• Strong customer service skills.
• Able to work collaboratively in a team environment.
• Able to effectively prioritize tasks.

REQUIRED SKILLSETS

• Task/Judgment – Perform most tasks with limited supervision.
• Independence/Expertise – Use independent thought for deviation from guidelines.
• Service/Initiative – Occasional implementation of programs and procedures.
• Supervision – Not developed in this set.
• Agency Growth – Not developed in this set.

EDUCATION AND/OR EXPERIENCEREQUIRED

• An associate degree in early childhood education or related field from an accredited university/college.
• Minimum two years of experience in a child care setting.
• Minimum two years of experience training and supporting adults.
• Ability to obtain two of three CLASS assessment tool certifications for infant, toddler, and pre-k within 90 days of employment and the third within 120 days of employment.
• CLASS assessment tool certifications for infant, toddler, and pre-k.

PREFERRED

• Training and implementation of trauma-informed care, Conscious Discipline, and strengthening families approaches.

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Physical demands and work environment characteristics described are representative; reasonable accommodations may be made to ensure individuals with disabilities can perform essential functions.
• Regularly required to stand or sit for prolonged periods of time, walk, use hands and fingers to handle or feel; reach with hand and arms, climb and/or balance, stoop, kneel, crouch or crawl, talk and hear.
• Must regularly lift and/or move up to twenty pounds, occasionally lift and/or move up to fifty pounds with assistance.
• Telework will require internet speeds of 4Mpbs download/4Mpbs upload and working in the immediate geographical area.
• Must have reliable transportation, minimum insurance coverage, and a clean driving record.
• Will need a reliable mobile phone service for technology compliance requirements (i.e. multifactor authentication).
• Specific vision abilities may include close vision and the ability to focus for prolonged periods of time.
• Developmentally appropriate interactions with children may be required in the work environment.

CULTURE

• Assumes Positive Intent
• Is (Be) Effective
• Chooses Responsibility
• Delivers Excellent Customer Service
• Embraces Fun
• Finds the Solution that Best Helps the Child