What are the responsibilities and job description for the Receptionist position at Early Learning Coalition of Polk County?
$16.01 an hour
Bi-lingual Preferred
Description: This clerical support position attends to visitors and addresses inquiries on the phone and in-person. Work involves entering data, providing basic computer support, maintaining electronic files, mailing, copying, and answering the telephone.
Coalition staff may be one on one with children in the Coalition office reception area while parents are obtaining services. Additionally, staff are expected to participate in Coalition sponsored events and may be one on one with children at activity booths.
- Performs front desk duties, including answering the phone, directing calls, taking messages, and assisting visitors
- Provides information to callers and assist clients with applications via kiosks
- Maintains security awareness by monitoring visitor access
- Utilizes Microsoft applications for administrative tasks
- Offers general administrative and clerical support
- Schedules and maintains staff appointments
- Coordinates email and phone call reminders pertaining to redetermination, funding, and processes
- Performs office maintenance tasks, including general upkeep of office area, as well as managing work orders for equipment or building maintenance
- Monitors mailboxes and faxes, and distribute documents to personnel as necessary
- Organizes and compiles surveys as needed
- Participates in cross-training initiatives to enhance skills and contribute to team goals
- None
This position must be available to work flexible schedules, including occasional weekend/evenings as required. A valid Florida driver’s license, availability of an automobile during work hours or the ability to report to the assigned work location, and the ability to travel locally, regionally, or statewide for site visits, training and other job-related activities and functions are required.
Education Required:
High school diploma or GED.
Additional Requirements:
This position requires multitasking, teamwork, phone system proficiency, strong communication skills, both verbally and in writing, keen attention to detail, computer literacy, and an understanding of customer service practices.
- Associate degree
- Notary Public certification, or ability to obtain within 90 days
- Some office experience
Physical, Environmental and Sensory Requirements:
Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or workstation and periods of time standing and/or walking.
Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes).
Some tasks require ability to operate, activate, use, prepare, inspect, detect, and/or position objects. Some tasks require the ability to perceive and discriminate between cues or signals. Some tasks require the ability to communicate effectively.
The job description does not constitute an employment agreement between the Early Learning Coalition of Polk County and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Early Learning Coalition of Polk County is a drug-free workplace and is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition, disability (mental and physical), military and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the Early Learning Coalition of Polk County provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary : $16
