Product Management Director - Decision Intelligence

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Product Management Director is the leader responsible for the development and management of a group of products aligned with a customer segment and / or product solution. The role will build, align, and motivate a cross-functional team to develop a common understanding of the customer’s pain points and the passion to solve issues and develop innovative solutions that delight customers.

Essential Functions

• Leadership : Builds internal and external coalitions and alignment on product strategy and execution. Influences cross-functional teams, executives, and customer leadership with strong vision, strategy, and product execution.
• Customer Passion and Advocacy : Proactively assesses customer needs across the portfolio of products to maximize customer satisfaction. Routinely leverages feedback into insights; and builds products and services that delight and inspire.
• Drive Outcomes : Working closely across marketing, sales, analytics, design, and development partners, drive strong go-to-market strategies to attain product revenue and client adoption targets. Owns internal financial targets and customer net promoter and satisfaction goals.
• Commitment to Risk Management : Oversees the integration of strong risk and security controls. Ensures compliance with laws and regulations.
• Technical Understanding : Able and adept at working directly with the technologists to deliver. Clearly defines requirements, grooms user stories, motivates technical teams, and partners with technology closely.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

Preferred Qualifications

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Physical Requirements

Early Warning works together in a highly collaborative office environment. As such, working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and / or external customers.

Employee must be able to perform essential functions

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