What are the responsibilities and job description for the Strategy & Ops Program Manager position at EarnIn?
About EarnIn
As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.
We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.
Position Summary
EarnIn is looking for a Strategy & Operations Program Manager to join the Office of the CEO, reporting to the Chief of Staff / Sr. Director of Strategy. This individual will be responsible for coordinating cross-functional teams, managing program timelines, mitigating risks, and ensuring successful program execution. They will also be in charge of developing budgets and operating plans for programs and championing proposals to gain input, support, and funding.
This role requires strong leadership, strategic planning, and stakeholder management skills to drive business objectives and deliver high-quality outcomes. It presents a unique opportunity for the candidate who is excited about working on high-impact, company-wide projects that support strategy and drive growth.
This position is open to hybrid applicants based in the Bay Area. This role will require in-office work 2-3 days a week in our Mountain View Office. The US base salary range for this full-time position is $146,000-179,300 equity benefits. Our salary ranges are determined by role, level, and location.
What You’ll Do:
- Program Strategy & Execution: Develop and oversee strategic, high-impact programs that drive innovation, scalability, and operational efficiency across the company.
- Cross-Functional Coordination: Collaborate with key stakeholders across all functions — including Product, Engineering, Compliance, Legal, Government Relations, People Experience, Finance, Communications, and Marketing — to ensure program alignment and execution.
- Risk & Issue Management: Proactively identify potential roadblocks, dependencies, and risks, developing mitigation strategies to ensure smooth program execution.
- Regulatory & Compliance Integration: Work closely with Compliance and Legal teams to ensure that programs adhere to evolving financial regulations, risk requirements, and industry best practices.
- Stakeholder Communication & Reporting: Act as the central point of contact for program updates, providing clear, data-driven insights to executive leadership and key stakeholders.
- Process Optimization: Continuously evaluate program effectiveness, leveraging agile methodologies and fintech best practices to enhance efficiency and scalability.
- Technology & Product Enablement: Partner with Product and Engineering teams to drive innovation and implement scalable solutions.
What We’re Looking For:
- 6 years of experience in Program Management, Project Management, or a similar role within fintech, banking, management consulting, or a fast-growing tech company
- Proven experience in managing company-wide, cross-functional programs
- Outstanding executive-level verbal and written communication skills
- Excellent problem-solving and stakeholder management skills
- Highly organized and detail-oriented
- Ability to thrive in fast-paced, agile environments with shifting priorities
- Proficiency in program management tools (Jira, Confluence, Monday, or similar)
- Intellectual curiosity and ability to learn new subjects quickly
- BS/BA required
At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.
EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.
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