What are the responsibilities and job description for the PATIENT PROCESSING SPECIALIST - EAMC WOMENS SERVICES position at East Alabama Health?
- EAMC MISSION
- At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
- POSITION SUMMARY
- The Registration Rep/Security Representative is often the first point of contact with our facility, so a strong Customer Service Focus is imperative. The Registration Rep/Security Rep should be able to effectively communicate with the patient to obtain necessary information for efficient registration processing, including demographic information and insurance information. Desired qualities for a Registration/Security Representative are self-motivated and driven person with a positive outlook, optimism and a can-do attitude who never meets a stranger. The Registration/Security Representative is responsible for providing access to our secure units of OB Observation and Pediatrics.
- POSITION QUALIFICATIONS
- Minimum Education
- High School Diploma or equivalent
- Minimum Experience
- 1-2 years customer service experience, including working on a computer.
- Required Registration/License/Certification
- Preferred Education
- Business School or College Coursework
- Preferred Experience
- 1-2 years healthcare/hospital experience and /or customer service experience.
- 1-year computer experience.
- Preferred Registration/License/Certification
- Same as required
- Other Requirements
- N/A
