What are the responsibilities and job description for the Dental Front Office Coordinator position at East Atlanta Endodontics & Microsurgery?
Job Summary:
We are seeking a skilled and organized Dental Front Office Coordinator to join our team. The Dental Front Office Coordinator will be responsible for managing daily administrative tasks, scheduling appointments, greeting patients, maintaining electronic records, and handling billing and insurance claims. The ideal candidate will have excellent communication skills and the ability to handle a fast-paced environment with professionalism and attention to detail.
Responsibilities: -Greet and check-in patients, ensuring a positive and welcoming atmosphere
- Answer phone calls and respond to inquiries, providing accurate and helpful information
- Schedule appointments for patients, coordinating with dental providers and keeping track of outstanding claims
- Manage patient records and ensure information is accurately recorded and updated in the electronic system
- Verify and process insurance claims, working closely with insurance providers to understand coverage and resolve any issues
- Collect and post payments from patients, and assist with billing and financial inquiries
- Coordinate with dental provider to ensure a smooth flow of patients and address any scheduling conflicts or issues
- Maintain inventory of office supplies and order new supplies as needed
- Assist with general administrative tasks such as filing, faxing, and scanning documents -Punctually reviewing patient charts/accounts to relay pertinent information for morning huddles at 7:45am
Qualifications:
- Minimum of 5 years experience in a dental office required
- Proficiency in computer programs such as Microsoft Office and dental management software
- Excellent organizational and multitasking skills
- Strong attention to detail and accuracy
- Exceptional customer service and communication skills
- Ability to maintain patient confidentiality and professionalism at all times
- Knowledge of dental terminology, procedures, and insurance processes is a plus
- Bilingual language skills (English/Spanish) is a strong asset
We offer competitive compensation and benefits packages for our valued employees. Join our team and contribute to providing exceptional dental care to our patients. Apply today!