What are the responsibilities and job description for the Operations Associate position at East Bay Asian Local Development Corporation?
Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development.
EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.
EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant’s ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.
For more about our accomplishments and our mission, please visit: www.ebaldc.org
East Bay Asian Local Development Corporation (EBALDC) is seeking a regular full-time Operations Associate.
Summary
The East Bay Asian Local Development Corporation (EBALDC) invests heavily in our 32 residential properties with people- and place-based strategies to ensure our residents live healthy, happy lives. We provide social services, financial and workforce services, youth programming, and community building opportunities for our property residents and the broader neighborhoods we serve.
The Operations Associate will support the Resident & Community Services (RCS) department by providing administrative assistance with daily operations to promote efficient and consistent systems across the department’s programs.
Key Duties & Responsibilities
Administrative Support (75%)
Inventory & Procurement (10%)
Customer Service (15%)
Required Knowledge, Skills & Abilities:
Physical Demands:
This job requires simple grasping and fine manipulation, sitting at a desk and using a computer for extended periods of time, moderate use of telephone, walking, bending and reaching. Requires occasional lifting or moving of objects up to 25 pounds, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range: $58K - $62k annually
Benefits and Other Information:
EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.
Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law.
Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.
**All candidates will be subject to a background check as a condition of employment**
Please NO PHONE CALLS!
EBALDC is an EOE Employer
EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.
EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant’s ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.
For more about our accomplishments and our mission, please visit: www.ebaldc.org
East Bay Asian Local Development Corporation (EBALDC) is seeking a regular full-time Operations Associate.
Summary
The East Bay Asian Local Development Corporation (EBALDC) invests heavily in our 32 residential properties with people- and place-based strategies to ensure our residents live healthy, happy lives. We provide social services, financial and workforce services, youth programming, and community building opportunities for our property residents and the broader neighborhoods we serve.
The Operations Associate will support the Resident & Community Services (RCS) department by providing administrative assistance with daily operations to promote efficient and consistent systems across the department’s programs.
Key Duties & Responsibilities
Administrative Support (75%)
- Responsible for maintaining electronic filing systems according to department standards
- Develop and maintain secure filing system for paper documents
- Regularly update policy, procedure, and other essential documents using Microsoft Office
- Support the team in tracking and meeting key department deadlines and action items
- Assist in managing several online accounts
- Coordinate inter- and cross-departmentally to schedule and develop agendas for meetings and trainings
- Support onboarding of new hires within the department, including securing workspaces, systems access, and devices in collaboration with hiring manager
- Ensure timely and accurate invoicing
- Perform other duties as assigned
Inventory & Procurement (10%)
- Develop and maintain a system for managing department-issued equipment, including procurement, storage, troubleshooting, and tracking
- Procure supplies, catering, and reservable spaces for department meetings and trainings
- Ensure timely delivery and cost-effectiveness of all purchases
- Ensure vendors are compliant with organizational requirements and department standards
Customer Service (15%)
- Monitor the department email inbox, ensuring timely and courteous responses to messages
- Provide in-person support at department meetings and trainings
- Receive and assist department staff who come to the main office for administrative support
- Field and prioritize administrative requests from multiple programs with support from Operations Manager
Required Knowledge, Skills & Abilities:
- A minimum of 1 year of experience in operations, administration, or program support services
- High school diploma or GED required; AA or BA preferred.
- Basic knowledge of Microsoft Office tools
- Strong organizational skills, attention to detail, and written and oral communication
- Experience and proficiency in working in diverse, low-income communities with cultural competency and sensitivity, and promotes inclusive practices
- Valid CA driver’s license or reliable transportation
- Passes criminal, DOJ, and other background checks
Physical Demands:
- Ability to sit and work at a desk for extended periods.
- Frequent use of computer, keyboard, and mouse, requiring good manual dexterity.
- Ability to lift and carry office supplies and materials (up to 25 pounds).
- Occasionally travel to and transport materials to various sites
- Standing, walking, and setting up equipment and furniture for meetings or training sessions.
- Ability to navigate and manage various office environments, including meeting spaces, and collaborate with internal staff across departments.
This job requires simple grasping and fine manipulation, sitting at a desk and using a computer for extended periods of time, moderate use of telephone, walking, bending and reaching. Requires occasional lifting or moving of objects up to 25 pounds, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range: $58K - $62k annually
Benefits and Other Information:
EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.
Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law.
Diversity, Equity, and Inclusion (DEI): We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.
**All candidates will be subject to a background check as a condition of employment**
Please NO PHONE CALLS!
EBALDC is an EOE Employer
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Salary : $58,000 - $62,000
