What are the responsibilities and job description for the Dental Receptionist position at East Bay Community Action Program?
East Bay Community Action Program (EBCAP) is seeking a Dental Receptionist for a thriving dental practice at 19 Broadway in Newport, RI that serves both adults and children. Become part of our dental team and provide reception and clerical duties to support the operation of the Dental clinic and community programs.
As a Dental Receptionist, you will work perform a number of administrative and operational tasks in support of the Dental Clinic both office-based and community-based. Duties include, but are not limited to:
- Perform daily opening and closing procedures for assigned location.
- Interact with patients in a professional manner check in, obtain/update demographic/dental insurance information for all patients, schedule new appointments, collect co-payment/deductible payments, etc.
- Assist clients to complete registration information; explain, and obtain, signature for HIPAA Policy and Notice of Privacy Practice; explain office procedures and policies when appropriate.
- Data enter all demographic and billing information into Dental Offices electronic medical record
- Perform insurance verification checks for all patients scheduled for the current and/or following day.
- Confirm, schedule, cancel, and reschedule appointments as necessary. Continually monitor schedule and prioritize emergency and/or urgent needs through cancelled appointments to maximize productivity.
- Receive, scan, and/or data enter incoming clinical documentation, such as lab results, external/referral records, etc.
- Inform patients of financial responsibilities. Provide standard payment options based on approved policies.
- Monitor inventory of office supplies and inform Dental Manager of replacement needs.
- Perform other duties as requested by Dental Manager and/or Dentist.
Qualifications:
- High school diploma or equivalent
- Strong Computer knowledge required.
- Must possess excellent oral and written communication skills.
- Ability to handle confidential information in a professional manner.
- Six months to one year experience working in an office setting or participation in a Dental Receptionist/Office Training Program is preferred.
East Bay Community Action Program (EBCAP) is an equal opportunity/affirmative action (EEO/AA) employer committed to providing a diverse work environment.
