Communications, Records and Property Manager

ABOUT US:

The East Bay Regional Park District is a system of beautiful parklands in Alameda and Contra Costa counties to the east of San Francisco. The system comprises 73 parks spanning across 126,809 acres; 1,250 miles of trails; 55 miles of shoreline. We manage and preserve natural and cultural resources for all to enjoy and protect. The regional parks are ideal for healthful recreation and environmental education. Learn about our Mission and Vision,History, and our contributions to the United Nations 17 Sustainable Development Goals.

OUR MISSION:

EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. An environmental ethic guides the District in all of its activities.

OUR VALUES:

•  Respect – We honor the land we steward, each other, and the park visitors we serve.
•  Resilience – We creatively adapt to change. We address challenges with empathy, perspective, and determination.
•  Relationships – Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
•  Responsiveness – We communicate openly, honestly, and reliably.
•  Transparency – We hold the public's trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance.

WHY WORK FOR EBRPD?

• Working with a purpose for a better world today and for future generations through the preservation of open space, public access to the outdoors, and a commitment to the conservation of the natural world found east of the San Francisco Bay across 33 cities in Alameda and Contra Costa counties.
• A community of colleagues who are passionate about public service and the East Bay Regional Park District, the communities it serves, and its mission.
• Excellent benefits: Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS). Click here for details regarding additional benefits.
• Tuition reimbursement and professional development.
• Free on-site parking.
• Free parking permit for EBRPD parks (for up to 2 privately owned vehicles)
• Employee discounts for certain EBRPD park amenities (reservations, daily fishing permit, public boat launch).

THE OPPORTUNITY: 

The Park District is currently recruiting for a Communications, Records and Property Manager. This position reports to East Bay Regional Park District Public Safety Headquarters in Castro Valley, CA. 

WHAT YOU’LL BE DOING:

This position reports to the Police Captain in the Support Services Division. This single position classification serves as a member of the Park District’s management team, with responsibility for providing expert advice, consultation and recommendations related to the development and implementation of the goals, objectives, policies, procedures and priorities of the Support Services Program. This classification is distinguished from the higher-level classification of Police Captain in that the latter has overall responsibility for the management and direction of an entire department comprised of multidisciplinary programs and staff whereas the former is concerned primarily with the operation and administration of select programs within the Support Services Division of the Police Department.

IDEAL CANDIDATE:

• Maintains proficiency in analyzing data and generating reports to support departmental operations and decision-making
• Displays high level of integrity, professionalism, and attention to detail
• Adapts to changing priorities and works effectively under pressure in a fast-paced environment
• Demonstrates commitment to fostering a diverse, inclusive, and respectful workplace environment
• Leadership and Management
  • Possesses proven ability to lead and motivate teams, foster a positive and accountable work environment, and promote professional development
  • Exhibits strong project management skills with the ability to develop and implement strategic plans and initiatives effectively
  • Has ability to manage personnel, budgets, and resources efficiently to meet department goals and objectives
• Communication and Interpersonal Skills:
  • Conveys excellent verbal and written communication skills with the ability to present complex information clearly and concisely
  • Shows strong interpersonal skills to work effectively with department staff, external agencies, and the public
  • Maintains confidentiality, exercises sound judgment, and handles sensitive information with integrity and discretion
• Certifications and Licenses:
  • Possession of, or ability to obtain, relevant certifications such as POST (Peace Officer Standards and Training) records management and evidence handling certifications is highly desirable.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Serves as the Park District's telecommunication manager with overall responsibility for assessing staff requirements, recommending equipment/system needs, projecting costs, contracting and monitoring the installation, upgrade, and maintenance of various wired, mobile, portable and base-station radios, and microwave communication systems and equipment
• Coordinates extensively with Park District staff on new or modified operational requirements and reviews plans to assure adequate design and necessary funding to install intrusion and fire protection systems, mobile telephone services, radio transmitting/receiving equipment, etc.
• Maintains equipment inventories, budget, and schedules necessary repairs
• Maintains technical budget oversight of communication-related capital fund projects and participates in negotiating lease agreements for hilltop communication sites not located on Park District property
• Coordinates with the Information Services Department for all network, CLETS/DOJ access, firewalls, and computer systems within Public Safety
• Represents the Park District with contractors, vendors, and communication service providers with the authority to authorize services, accept work, and approve payments
• Provides technical assistance to various internal Park District staff organizations, committees, and/or work groups on telecommunication matters
• Serves as the second level supervisor of the Public Safety's Emergency Communication Center; provides 24 hour/seven day District-wide police and fire protection 911 emergency response and dispatching services for Operations personnel
• Manages the automated Computer-Aided Dispatch and Records Management System (CAD/RMS)
• Ensures records maintenance procedures are consistent with legal requirements
• Schedules the purchase, installation, and repair of specialized communication and AVL electronic equipment for all Public Safety emergency vehicles
• Ensures the assigned programs meet ongoing and annual operational and financial objectives
• Assumes overall responsibility for managing a small to moderate operating and capital budget, developing, justifying, and defending proposed budget submissions
• Resolves internal problems and issues and coordinates with other Park District organizations on broader problems and issues
• Represents the Park District in contacts with external organizations, contractors, and general public, e.g., county 911 coordinators, CAD/RMS contractor, and visitors on individual law enforcement administrative matters
• Selects, develops, motivates, evaluates and directs the work of subordinate staff directly and through subordinate supervisors
• Provides highly responsible, and complex, expert consultation to the District’s executive management team
• Represents the department on committees and at meetings
• Serves on a variety of internal and external committees, work groups, and/or ad hoc task forces related to field of expertise
• Ensures the Department meets ongoing and annual operational and financial objectives
• Develops management systems and procedures for program evaluation
• Ensures compliance with local, state and federal laws, regulations, codes and standards
• Prepares various statistical, fiscal and operational reports and studies
• May represent the District as required before the Board of Directors, or at governmental or public meetings
• Performs related duties as assigned.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education: A Bachelor's degree from an accredited college or university in communications, public administration, or a related field, 

AND

Experience: Four (4)   years of full-time experience in the use or development of public safety dispatch systems or working in a public safety records system/unit, including two (2) years of supervisory experience. In addition, experience in emergency dispatching in a law enforcement, fire, or EMS setting or combination is desirable.

License or Certificate: Possession of a valid Class C California Driver’s License is a condition of initial and continued employment in this classification.  

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of: 

• methods, equipment, and principles of telecommunication
• Emergency dispatching and law enforcement administration principles, practices, and legal requirements
• Public Records Act, and related statutory regulations dealing with public access to law enforcement records
• Retention, release, and destruction laws and procedures related to Records and/or Property and Evidence items
• Principles of effective supervision
• The Park District's Equal Employment Opportunity Policy objectives
• A supervisor's role in the Equal Employment Opportunity Policy objectives and the processes available to meet objectives
• Information technology and its uses to enhance business performance and efficiency
• Labor relations principals
• Fiscal and budgetary practices and policies
• Principles and practices of program planning, administration and evaluation
• Related laws, rules, regulations, and policies

Ability to: 

• Plan, direct, organize, and coordinate operational activities
• Evaluate program activities and staff
• Plan, organize, assign, and review the work of subordinates
• Train, guide and evaluate the development of subordinates
• Effectively contribute to the Park District's equal employment policy   objectives 
• Interpret and apply administrative/operational polices, practices and procedures, including applicable memoranda of understanding with the Park District’s labor groups
• Provide technical consultation to internal and external customers and stakeholders
• Set and achieve measurable goals and objectives
• Communicate clearly and effectively both orally and in writing
• Prepare detailed reports and correspondence
• Demonstrate interpersonal sensitivity
• Exercise sound judgment, initiative, and tact
• Analyze and problem solve
• Manage multiple competing priorities
• Establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers.

CONDITIONS OF EMPLOYMENT:

• Must pass a Level 3 Background Check. This position requires a background investigation as prescribed by the State Department of Justice based upon the level of access to confidential criminal history records.
• May be required to attend public hearings and other meetings which may be scheduled outside of normal work hours.
• This position is designated as a Mandated Reporter under the Child Abuse and Neglect Reporting Act (CANRA). Mandated reporters are individuals who are obligated by law to report suspected cases of child abuse and neglect. As such, you will be required to sign an acknowledgment of having received the District’s policy and your responsibilities.
• This position requires a Supplemental Questionnaire for Employment in compliance with Public Resources Code §5164

ADDITIONAL INFORMATION:

REPORTS TO: Police Captain, or designee. 

SUPERVISES: Provides supervision to supervisors and technical staff.  

MANAGEMENT DESIGNATION:   This position is not affiliated with a union and is considered part of the Management group and is exempt from the provisions of the Fair Labor Standards Act (i.e. is not eligible for overtime); in addition to the regular work schedule, this position may require availability to work evenings and/or weekends. The probationary period for this position is one year.  This position is designated as “at-will” and serves at the pleasure of the General Manager.

Internal Promotions: Placement shall be made at the first step in the salary range for the new position (Step A) unless the salary rate at Step A of the new position is less than a 5% increase. In such instances, the employee will be placed at a step in the new salary range that ensures at least a 5% increase.

Application materials for these positions consist of two (2) required parts:

1. A current East Bay Regional Park District application submitted online, and
2. Completed supplemental questions

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  If you have previously applied to a position on GovernmentJobs.com, please allow time to update your existing profile. Applications are accepted online only.  Our online application system is provided by NeoGov.  If you encounter problems while applying online, please contact NeoGov Help Desk toll-free at (855) 524-5627.

Notification:  All applicants will be notified of the status of their application via email, generally within two to three weeks after the closing date. You may also sign into your GovernmentJobs.com account to view your current application status and notifications.
  
Selection Process: The application materials for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for testing or oral examination/interview. The District reserves the right to set up a written test, performance test, and/or other assessment procedures before or after the interview process. Possession of minimum qualifications does not guarantee an interview or invitation to test. Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment.
 
Special Testing Arrangements: If you require special arrangements due to a verified disability or medical condition, please contact the Human Resources Department at (510) 544-2154 at least five business days before the test.
  
Tentative Date of Onsite Examinations:

• Oral Panel Interviews: Week of April 21st

• Selection Interviews: Late April/Early May

Equal Opportunity Employer:
The East Bay Regional Park District is an Equal Opportunity Employer that values and respects a diverse workforce and community. It is committed to promoting an equitable and inclusive workspace that is welcoming to all. Applicants from all backgrounds and life experiences are encouraged to apply. All qualified applicants will receive consideration for employment.

Salary : $148,075 - $198,453